Weeks | Topics |
1 |
Service Concept
|
2 |
Systems Approach and Service Systems
|
3 |
Characteristics of Service Systems
|
4 |
Classification of Service Systems
|
5 |
Total Quality Approach in Service Systems
|
6 |
Performance Measurement and Evaluation in Service Systems
|
7 |
Performance Measurement and Evaluation in Service Systems
|
8 |
Mid-term Examination
|
9 |
Service Marketing Systems and Supply Demand Relations
|
10 |
Service Marketing Management
|
11 |
Data Mining Applications in Service Systems
|
12 |
Service Sectors Analysis Project Application
|
13 |
Service Sectors Analysis Project Application
|
14 |
Service Sectors Analysis Project Application
|