PAÜ .:. Eğitim Öğretim Bilgi Sistemi

COURSE INFORMATION

Course Code	Course Title	L+P Hour	Semester	ECTS
ISLE 355	PROCESS MANAGEMENT	3 + 0	5th Semester	5

COURSE DESCRIPTION

Course Level	Bachelor's Degree
Course Type	Elective
Course Objective	To learn the definition of processes in enterprises, creation and management of their flows. To be able to use the techniques of improving and monitoring the created processes. To enable the students who complete the course to master the process management techniques to be used in businesses.
Course Content	Conceptual knowledge about process management, Steps of process management, Creation of process flow charts, process maps, process improvement tools and Applied process creation studies.
Prerequisites	No the prerequisite of lesson.
Corequisite	No the corequisite of lesson.
Mode of Delivery	Face to Face

COURSE LEARNING OUTCOMES

1	Ability to design process flows in businesses
2	Creating business processes
3	Ability to improve business processes
4	Ability to analyze process performance
5	Identifying process interactions

COURSE'S CONTRIBUTION TO PROGRAM

Data not found.

ECTS ALLOCATED BASED ON STUDENT WORKLOAD BY THE COURSE DESCRIPTION

Activities	Quantity	Duration (Hour)	Total Work Load (Hour)
Course Duration (14 weeks/theoric+practical)	14	3	42
Hours for off-the-classroom study (Pre-study, practice)	14	1	14
Mid-terms	1	26	26
Final examination	1	48	48
Total Work Load ECTS Credit of the Course			130 5

COURSE DETAILS

Select Year

	Course Term	No	Instructors
Details	2022-2023 Fall	1	MUSTAFA BAYHAN

Course Details

Course Code	Course Title	L+P Hour	Course Code	Language Of Instruction	Course Semester
ISLE 355	PROCESS MANAGEMENT	3 + 0	1	Turkish	2022-2023 Fall

Course Coordinator	E-Mail	Phone Number	Course Location	Attendance
Assoc. Prof. Dr. MUSTAFA BAYHAN	mbayhan@pau.edu.tr		İİBF AB112	%70

Goals		To learn the definition of processes in enterprises, creation and management of their flows. To be able to use the techniques of improving and monitoring the created processes. To enable the students who complete the course to master the process management techniques to be used in businesses.
Content		Conceptual knowledge about process management, Steps of process management, Creation of process flow charts, process maps, process improvement tools and Applied process creation studies.

Topics

Weeks	Topics
1	Introduction to Process Management
2	Process Concept
3	Classification and Hierarchy of Processes
4	Process Management concept in Quality Management Standards
5	Process Management Steps
6	Creating Process Flow Charts
7	Process Maps
8	Determination of Performance Criteria of Processes
9	Process Improvement Tools
10	Process Improvement Tools (continue)
11	Selection Methods of Processes to be Improved
12	Applied Process Creation Studies
13	Process Maturity and Patterns
14

Materials

Materials are not specified.

Resources

Course Assessment

Assesment Methods	Percentage (%)	Assesment Methods Title
Final Exam	50	Final Exam
Midterm Exam	50	Midterm Exam

L+P: Lecture and Practice
PQ: Program Learning Outcomes
LO: Course Learning Outcomes

Prospective Student