Weeks | Topics |
1 |
History and definition of quality
|
2 |
Basic concepts of quality, management and system
|
3 |
Basic concepts of quality, management and system
|
4 |
Total quality management and definition of quality circles
|
5 |
Definition and benefits of the standard
|
6 |
National and International standard organizations and system standards
|
7 |
ISO 9000 Standard and general conditions
|
8 |
Items of the ISO 9000 Standard
|
9 |
Health sector applications of ISO 9000 Standard
|
10 |
Benefits of the ISO 9000 Standard to the healthcare industry
|
11 |
SWOT analysis, PUKO cycle, KAIZEN 5S
|
12 |
Quality policy, quality objectives, processes
|
13 |
continuous improvement, corrective and preventive actions
|
14 |
Health sector application examples of ISO 9000 Standard
|