PAÜ .:. Eğitim Öğretim Bilgi Sistemi

COURSE INFORMATION

Course Code	Course Title	L+P Hour	Semester	ECTS
TDS 127	KNOWLEDGE OF SECRETARYSHIP	2 + 0	1st Semester	3

COURSE DESCRIPTION

Course Level	Associate's Degree
Course Type	Compulsory
Course Objective	The aim of the course is to get to know the secretarial profession in general terms, to learn the types of secretarial work, their duties and responsibilities.
Course Content	Definition of business and profession concepts, introduction to secretarial techniques, professional characteristics that a secretary should have, characteristics that a secretary should have, Types of Secretaries, duties and responsibilities of medical secretaries, service and health services concepts, planning in secretarial services, effective communication methods in secretariat, secretary managing partner work, Arrangement of appointments, Meeting organizations, Quality in secretarial services, General Evaluation
Prerequisites	No the prerequisite of lesson.
Corequisite	No the corequisite of lesson.
Mode of Delivery	Face to Face

COURSE LEARNING OUTCOMES

1	Explain who the secretary is.
4	Explains the duties and responsibilities of the secretary.
6	Explains the characteristics that a secretary should have.

COURSE'S CONTRIBUTION TO PROGRAM

ECTS ALLOCATED BASED ON STUDENT WORKLOAD BY THE COURSE DESCRIPTION

Activities	Quantity	Duration (Hour)	Total Work Load (Hour)
Course Duration (14 weeks/theoric+practical)	14	2	28
Hours for off-the-classroom study (Pre-study, practice)	13	2	26
Assignments	1	6	6
Mid-terms	1	8	8
Final examination	1	10	10
Total Work Load ECTS Credit of the Course			78 3

COURSE DETAILS

Select Year

	Course Term	No	Instructors
Details	2023-2024 Fall	1	ESİN TUBA TEPEKULE

Course Details

Course Code	Course Title	L+P Hour	Course Code	Language Of Instruction	Course Semester
TDS 127	KNOWLEDGE OF SECRETARYSHIP	2 + 0	1	Turkish	2023-2024 Fall

Course Coordinator	E-Mail	Phone Number	Course Location	Attendance
Asts. Prof. Dr. ESİN TUBA TEPEKULE	ettepekule@pau.edu.tr		DSHMY D0014	%70

Goals		The aim of the course is to get to know the secretarial profession in general terms, to learn the types of secretarial work, their duties and responsibilities.
Content		Definition of business and profession concepts, introduction to secretarial techniques, professional characteristics that a secretary should have, characteristics that a secretary should have, Types of Secretaries, duties and responsibilities of medical secretaries, service and health services concepts, planning in secretarial services, effective communication methods in secretariat, secretary managing partner work, Arrangement of appointments, Meeting organizations, Quality in secretarial services, General Evaluation

Topics

Weeks	Topics
1	What is profession? Definition of the concepts of work and profession
2	Introduction to secretarial techniques
3	Professional qualifications that a secretary should have
4	Attitude and behavioral characteristics that the secretary should have
5	Types of Secretaries
6	Duties and responsibilities of medical secretaries
7	Service and healthcare concepts
8	Planning in secretarial services
9	Effective Communication Methods in Secretariat
10	Secretary manager collaboration
11	Organizing appointments
12	Meeting organizations
13	Quality in secretarial services
14	General evaluation

Materials

Materials are not specified.

Resources

Resources	Resources Language
- Sekreterlik Bilgisi - Hasan TUTAR,Mehmet ALTINÖZ, Selin AYGEN -Seçkin yaınlarıAnkara-2007	Türkçe
- Sekreterlik- Mehmet ALTINÖZ- Nobel yayınevi- Ankara-2005	Türkçe
-Sekreterlik El Kitabı (Temel Yönetici Asistanlığı)-Dr.İrfan MISIRLI -Detay Yayınevi-Ankara -2012	Türkçe
Yönetici Asistanlığı, Dilaver Tengilimoğlu, Pınar Coşan Erkal, Asil Yayın	Türkçe

Course Assessment

Assesment Methods	Percentage (%)	Assesment Methods Title
Final Exam	60	Final Exam
Midterm Exam	40	Midterm Exam

L+P: Lecture and Practice
PQ: Program Learning Outcomes
LO: Course Learning Outcomes

Prospective Student