1. SHORT CYCLE - ASSOCIATE'S DEGREE
  2. ÇİVRİL ATASAY KAMER VOCATIONAL SCHOOL
  3. MANAGEMENT AND ORGANIZATION DEPARTMENT
  4. 792 HEALTH FACILITIES MANAGEMENT(Evening Classes)
Course Information Course Learning Outcomes Course's Contribution To Program ECTS Workload Course Details
Print

COURSE INFORMATION
Course CodeCourse TitleL+P HourSemesterECTS
SAKI 204QUALITY MANAGEMENT OF HEALTH INSTITUTIONS2 + 04th Semester3

COURSE DESCRIPTION
Course Level Associate's Degree
Course Type Elective
Course Objective Learning quality management terms and applicability of them in health institutions.
Course Content Quality and Total Quality Management concepts, basic quality improvement tools and teams, Total Quality Management principles and practices, the concept of quality in health care, continuous quality improvement in health services, are among the topics.
Prerequisites No the prerequisite of lesson.
Corequisite No the corequisite of lesson.
Mode of Delivery Face to Face

COURSE LEARNING OUTCOMES
1People learn Quality concept, quality health care, the applicability of theories, quality and customer, quality and productivity, quality, costs, Total Quality Management, Total Quality Management (TQM), the integration of health services, creating a culture of TQM (teamwork, training, organizational culture) and total quality management analytical methods after taking this lecture.

COURSE'S CONTRIBUTION TO PROGRAM
PO 01PO 02PO 03PO 04PO 05PO 06PO 07PO 08PO 09PO 10
LO 0012   4  2 2
Sub Total2   4  2 2
Contribution2000400202

ECTS ALLOCATED BASED ON STUDENT WORKLOAD BY THE COURSE DESCRIPTION
ActivitiesQuantityDuration (Hour)Total Work Load (Hour)
Course Duration (14 weeks/theoric+practical)14228
Hours for off-the-classroom study (Pre-study, practice)14342
Mid-terms133
Final examination155
Total Work Load

ECTS Credit of the Course





78

3
COURSE DETAILS
 Select Year   


 Course TermNoInstructors
Details 2023-2024 Spring1MİNE ARABACI
Details 2022-2023 Spring1MİNE ARABACI
Details 2021-2022 Spring1İSMAİL BİÇER
Details 2020-2021 Spring1MİNE ARABACI
Details 2019-2020 Spring1MİNE ARABACI
Details 2018-2019 Spring2ALİ COŞKUN
Details 2017-2018 Spring2FERHAN ÇAKIR
Details 2016-2017 Spring2BİRSEN ALŞAN


Print

Course Details
Course Code Course Title L+P Hour Course Code Language Of Instruction Course Semester
SAKI 204 QUALITY MANAGEMENT OF HEALTH INSTITUTIONS 2 + 0 1 Turkish 2023-2024 Spring
Course Coordinator  E-Mail  Phone Number  Course Location Attendance
Lecturer MİNE ARABACI malaoglu@pau.edu.tr ÇMYO A0007 %
Goals Learning quality management terms and applicability of them in health institutions.
Content Quality and Total Quality Management concepts, basic quality improvement tools and teams, Total Quality Management principles and practices, the concept of quality in health care, continuous quality improvement in health services, are among the topics.
Topics
WeeksTopics
1 WHAT'S QUALİTY, DEFINITION AND OCUUPATION
2 HISTORY OF QUALITY MANAGEMENT
3 DR. WILLIAM DEMING APPROACH
4 DR. ARMAND FEIGENBAUM APPROACH
5 PROF.DR.KAORU ISHIKAWA APPROACH
6 LEADERSHIP ON QUALİTY MANAGEMENT
7 CUSTOMER POLICY ON QUALITY MANAGEMENT
8 ISO 9000 STANDARTS
9 KAIZEN
10 COMPARING CLASSICAL MANAGEMENT SYSTEM&TOTAL QUALITY MANAGEMENT
11 BENCHMARKING
12 TOTAL QUALITY MANAGEMENT IN TURKEY
13 TOTAL QUALITY MANAGEMENT IN TURKEY
14 GLOBALIZATION AND KAIZEN
Materials
Materials are not specified.
Resources
Course Assessment
Assesment MethodsPercentage (%)Assesment Methods Title
Final Exam50Final Exam
Midterm Exam50Midterm Exam
L+P: Lecture and Practice
PQ: Program Learning Outcomes
LO: Course Learning Outcomes