1. SHORT CYCLE - ASSOCIATE'S DEGREE
  2. BEKILLI VOCATIONAL SCHOOL
  3. FINANCE-BANKING AND INSURANCE DEPARTMENT
  4. 771 BANKING AND INSURANCE
Course Information Course Learning Outcomes Course's Contribution To Program ECTS Workload Course Details
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COURSE INFORMATION
Course CodeCourse TitleL+P HourSemesterECTS
BNK 233EFFECTIVE COMMUNICATION3 + 03rd Semester4

COURSE DESCRIPTION
Course Level Associate's Degree
Course Type Elective
Course Objective To understand the concept of communication and its importance, to learn the types of communication, communication forms, communication barriers and ways to overcome these barriers, to acquire effective communication skills.
Course Content concept of communication, importance of communication, communication process, types of communication, forms of communication, conflict communication, empathetic communication, persuasive communication, communication barriers and ways to overcome these barriers, organizational communication, mass communication
Prerequisites No the prerequisite of lesson.
Corequisite No the corequisite of lesson.
Mode of Delivery Face to Face

COURSE LEARNING OUTCOMES
1Analyzes the elements of communication by learning the basic concepts of communication
2Learns the concepts related to the elements, process and operation of communication.
3Understands the constructive and disruptive barriers of communication, gains the ability to overcome communication barriers and communicate effectively.
4Develops verbal, nonverbal and written communication skills.
5Learns organizational communication and mass communication.

COURSE'S CONTRIBUTION TO PROGRAM
PO 01PO 02PO 03PO 04PO 05PO 06PO 07PO 08PO 09PO 10PO 11PO 12
LO 0015555  5 5   
LO 0025  5 5 55 55
LO 0034 4  4 4    
LO 004   4  43    
LO 005 3  3 3     
Sub Total14891439121210 55
Contribution322312222011

ECTS ALLOCATED BASED ON STUDENT WORKLOAD BY THE COURSE DESCRIPTION
ActivitiesQuantityDuration (Hour)Total Work Load (Hour)
Course Duration (14 weeks/theoric+practical)14342
Hours for off-the-classroom study (Pre-study, practice)17234
Mid-terms11414
Final examination11414
Total Work Load

ECTS Credit of the Course





104

4
COURSE DETAILS
 Select Year   


 Course TermNoInstructors
Details 2023-2024 Fall1İSMAİL ÇELİKAK
Details 2023-2024 Fall2İSMAİL ÇELİKAK


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Course Details
Course Code Course Title L+P Hour Course Code Language Of Instruction Course Semester
BNK 233 EFFECTIVE COMMUNICATION 3 + 0 1 Turkish 2023-2024 Fall
Course Coordinator  E-Mail  Phone Number  Course Location Attendance
Lecturer İSMAİL ÇELİKAK icelikak@pau.edu.tr BEMYO E0109 %75
Goals To understand the concept of communication and its importance, to learn the types of communication, communication forms, communication barriers and ways to overcome these barriers, to acquire effective communication skills.
Content concept of communication, importance of communication, communication process, types of communication, forms of communication, conflict communication, empathetic communication, persuasive communication, communication barriers and ways to overcome these barriers, organizational communication, mass communication
Topics
WeeksTopics
1 Communication concept, its elements, its features and its functions
2 Communication process and its functioning
3 Forms of communication
4 Forms of communication
5 Types of communication
6 Types of communication
7 Communication barriers and ways of overcoming
8 Models of communication
9 Models of communication
10 Organizational communication,Formal and informal communication
11 External communication
12 Relationship between Management-organizational culture-organizational communication
13 Mass communication
14 Techniques of effective speaking and listening
Materials
Materials are not specified.
Resources
ResourcesResources Language
İletişim - Doç. Dr. Hasan TutarTürkçe
İletişimin ABC'si - Ünsal OskayTürkçe
İletişim Becerileri - Matthew McKay, Martha Davis, Patrick FanningTürkçe
İletişim Tarihi - David Crowley, Paul HeyerTürkçe
Course Assessment
Assesment MethodsPercentage (%)Assesment Methods Title
Final Exam60Final Exam
Midterm Exam40Midterm Exam
L+P: Lecture and Practice
PQ: Program Learning Outcomes
LO: Course Learning Outcomes