373 OFFICE MANAGEMENT AND EXECUTIVE ASSISTANT

GENERAL INFORMATION
The office management and executive assistance program, informs students about basic economics and business management, and design. Information about the use of basic technology in office automation, office practices, public relations is given.

Objective
This program aims to bring up qualified employees with good characters who are able to develop themselves. The graduates work in office operations and contribute to the administrators’ office activities, in private sector enterprises and in public bodies and institutions.


Admission Requirements
Students who have both a high-school certificate and enough points from a university entrance exam may study in this department.

Graduation Requirements
Students are required to successfully complete all compulsory and optional courses in the curriculum with no failing grades, including compulsory internship trainings and summer practices, and have a minimum CGPA requirement as stated in Pamukkale University’s associate program guide.

Career Opportunties
Working areas: Companies, in both public and private sectors, hospitals, courses, public relations departments of companies, charities, foundations and organizations.

Qualification Awarded
Office Management And Executive Assistant

Level of Qualification
Short Cycle (Associate's Degree)

Recognition of Prior Learning


Qualification Requirements and Regulations
Students are required to successfully complete all compulsory and optional courses in the curriculum with no failing grades, including compulsory internship trainings and summer practices, and have a minimum CGPA requirement as stated in Pamukkale University’s associate program guide.

Access to Further Studies
Without examination the graduates of Anadolu University Open Education Faculty have the right to migrate 3.sınıfına. In addition, DGS, if they are successful in the graduate program of formal education there are opportunities to continue.

Mode of Study
Full Time

Examination Regulations, Assessment and Grading
Measurement and evaluation methods that is applied for each course, is detailed in "Course Structure&ECTS Credits".

Contact (Programme Director or Equivalent)
PositionName SurnamePhoneFaxE-Mail
HEAD OF DEPARTMENT Lect. SIDIKA ÖZLEN+90 258 7911491 137 sozlen@pau.edu.tr


PROGRAM LEARNING OUTCOMES
1Students gain the ability to use modern techniques and office instruments related with the assistance of executives.
2Students gain the ability to describe problems about their job and to solve these problems and to improve themselves and other employees by following the changes in science, technology and the occupational area.
3Students gain the ability to improve their qualifications about the execution (leadership, marketing, organizations, managing the crisis, managing the time, etc), to work as a team with the all departments, and to learn about motivational components.
4Students learn about numerical analysis techniques and how to be familiar with business practices, quality, organization, planning, and how to apply the knowledge of cultural issues.
5Students gain knowledge about occupational ethics and responsibility.
6Students gain the ability to communicate and to use the ability of communication within an organization and out of an organization.
7Students gain the ability to follow national and international problems, to be conscious about environmental issues and to be consistent about social relations.
8Students learn to use occupational education in practice.
9Students learn to arrange the activities of a manager such as; the managers travel, appointment, communication and meeting arrangements.
10Students learn to link theory with the practice.
11Students gain a foreign language and knowledge about it.
12Students learn about the main information about computer usage, learn to use internet technologies and office soft wares.
13Students become conscious about Atatürk’s principles, and gain knowledge about Revolution history.
14Students learn how to be initiative, to become self-confidence in their field, to be creative, and to be able to carry out a written and oral presentation.
TEACHING & LEARNING METHODS
NameComments
DebateDepending on the situation, debate is a tool that allows all students, or a specific portion of the class to participate in the lesson. In this method, members of the group discuss a topic by addressing the various points of view and discuss alternative opinions about problem-solving.
DemonstrationIn this method the teacher demonstrates, an experiment, test, in front of the class. And then assists students to do so too. Students learn not only by just by looking and watching, but also by taking part and participating. This method is usually applied when teaching skills.
Case Study Case studies require students to actively participate while using an analytical perspective to think about real and problematic events. The problematic event may be real or very close to real life. Student(s) working on the documents that include the necessary data and descriptions of the
Problem SolvingThe name given to any doubt or ambiguity that arises is, a problem. Problems which usually have a role in human life, that have preventing or annoying aspects are solved by considering the stages of scientific methods. (a) Problems are determined. (b) The problem is identified. 
Cooperative LearningCooperative Learning is; a kind of learning that is based on the students working together for a common purpose. Children with different skills come together in heterogeneous groups to learn by helping each other. Students gain experiences such as becoming aware of the unity
Questions –AnswersThe different types of Questions used (associative, differential, assessment, requesting information, motivating, and brainstorming) although students get in to more active positions during the process; the method is teacher-centered. If possible Questions, that serve a purpose and
ProjectProject-based learning is a learning way which leads students to deal with interesting problems and to create extraordinary products at the end of this. It allows students to use their creativity and it requires them to look at events perceptively.
Programmed InstructionAt its basis lays the Individualization of instruction. Programmed instruction is an individual teaching technique, guided by the reinforcement principles of Skinner. Its Basic principles are: the principle of small steps, the principle of effective participation, the achievement principle, the
Brainstorming Brainstorming is a group work process that has been regulated to reach solutions for a problem without limitations or evaluation. The purpose of brainstorming is to make it easier for students to express themselves and to generate ideas. This technique is used as a high-level discussion

Learning Outcomes - NQF-HETR Relation
NQF-HETR CategoryNQF-HETR Sub-CategoryNQF-HETRLearning Outcomes
INFORMATION  01
SKILLS  01
SKILLS  02
COMPETENCIESCommunication and Social Competence 01
COMPETENCIESCommunication and Social Competence 02
COMPETENCIESCommunication and Social Competence 03
COMPETENCIESCommunication and Social Competence 04
COMPETENCIESCompetence to Work Independently and Take Responsibility 01
COMPETENCIESCompetence to Work Independently and Take Responsibility 02
COMPETENCIESCompetence to Work Independently and Take Responsibility 03
COMPETENCIESField Specific Competencies 01
COMPETENCIESField Specific Competencies 02
COMPETENCIESLearning Competence 01
COMPETENCIESLearning Competence 02
COMPETENCIESLearning Competence 03
    

Learning Outcomes - Fields of Education Relation (Academic)
FOE CategoryFOE Sub-CategoryFOELearning Outcomes
INFORMATION  01
SKILLS  01
SKILLS  02
COMPETENCIESCommunication and Social Competence 01
COMPETENCIESCommunication and Social Competence 02
COMPETENCIESCommunication and Social Competence 03
COMPETENCIESCommunication and Social Competence 04
COMPETENCIESCompetence to Work Independently and Take Responsibility 01
COMPETENCIESCompetence to Work Independently and Take Responsibility 02
COMPETENCIESField Specific Competencies 01
COMPETENCIESField Specific Competencies 02
COMPETENCIESField Specific Competencies 03
COMPETENCIESLearning Competence 01
COMPETENCIESLearning Competence 02
COMPETENCIESLearning Competence 03
    

Learning Outcomes - Fields of Education Relation (Vocational)
No Records to Display

COURS STRUCTURE & ECTS CREDITS
Select Program :
Year :
1st Semester Course Plan
Course CodeCourse TitleL+P HourECTSCourse Type
ATI 101 ATATURK´S PRINCIPLES AND HISTORY OF TURKISH REVOLUTION - I 2+0 2 Compulsory
TKD 101 TURKISH LANGUAGE - I 2+0 2 Compulsory
BYS 135 BUSINESS - I 2+0 3 Compulsory
BYS 137 ECONOMICS - I 2+0 2 Compulsory
BYS 139 COMMERCIAL MATHEMATICS 3+0 3,5 Compulsory
BYS 141 PROTOCOL AND SOCIAL CONDUCT 2+0 2 Compulsory
BYS 143 KEYBOARD TECHNIQUES 3+1 4,5 Compulsory
BYS 145 OFFICE COMPUTER PROGRAMS 3+1 3,5 Compulsory
BYS 147 BASIC LAW 2+0 3 Compulsory
- Elective 2+0 2,5 Elective
- Elective 2+0 2 Elective
  Total 30  
1st Semester Elective Groups : Elective
Course CodeCourse TitleL+P HourECTSCourse Type
BYS 149 QUALITY ASSURANCE AND STANDARDS 2+02,5Elective
1st Semester Elective Groups : Elective
Course CodeCourse TitleL+P HourECTSCourse Type
ING 125 ENGLISH- I 2+02Elective

2nd Semester Course Plan
Course CodeCourse TitleL+P HourECTSCourse Type
ATI 102 ATATURK´S PRINCIPLES AND HISTORY OF TURKISH REVOLUTION - II 2+0 2 Compulsory
TKD 102 TURKISH LANGUAGE - II 2+0 2 Compulsory
BYS 150 INDUSTRIAL TRAINING 0+0 4 Compulsory
BYS 136 MANAGEMENT 2 2+0 3 Compulsory
BYS 138 ECONOMICS - II 2+0 2,5 Compulsory
BYS 140 FILING AND ARCHIVING TECHNIQUES 2+1 3,5 Compulsory
BYS 142 PROFESSIONAL CORRESPONDENCE 3+1 3,5 Compulsory
- Elective 2+0 2 Elective
- Elective 2+0 2 Elective
- Elective 1+2 3,5 Elective
- Elective 2+0 2 Elective
  Total 30  
2nd Semester Elective Groups : Elective
Course CodeCourse TitleL+P HourECTSCourse Type
BYS 146 COMMUNICATION 2+02Elective
BYS 148 ORGANIZATIONAL BEHAVIOR 2+02Elective
2nd Semester Elective Groups : Elective
Course CodeCourse TitleL+P HourECTSCourse Type
BYS 144 OFFICE SOFTWARES-II 1+23,5Elective
2nd Semester Elective Groups : Elective
Course CodeCourse TitleL+P HourECTSCourse Type
ING 126 ENGLISH-II 2+02Elective

3rd Semester Course Plan
Course CodeCourse TitleL+P HourECTSCourse Type
BYS 239 OFFICE MANAGEMENT 3+0 4 Compulsory
BYS 241 PROFESSIONAL FOREIGN LANGUAGE 1 4+0 4 Compulsory
BYS 243 INTRODUCTION TO ACCOUNTING 3+1 5 Compulsory
BYS 245 PROFESSIONAL ETHICS 2+0 2 Compulsory
BYS 247 CUSTOMER RELATIONSHIP MANAGEMENT 2+0 2 Compulsory
BYS 249 LABOR AND SOCIAL SECURITY LAW 2+0 2 Compulsory
BYS 251 INFORMATION AND COMMUNICATION TECHNOLOGIES 2+1 3 Compulsory
- Elective 3+1 3 Elective
- Elective 3+1 3 Elective
- Elective 2+0 2 Elective
  Total 30  
3rd Semester Elective Groups : Elective
Course CodeCourse TitleL+P HourECTSCourse Type
BYS 255 INDUSTRY APPLICATIONS 3+13Elective
DTC 281 ENTREPRENEURSHIP 3+13Elective
3rd Semester Elective Groups : Elective
Course CodeCourse TitleL+P HourECTSCourse Type
BNK 221 PERSONAL DEVELOPMENT 2+02Elective
BYS 253 EFFECTIVE SPEECH 2+02Elective
BYS 257 QUALITY MANAGEMENT SYSTEM 2+02Elective

4th Semester Course Plan
Course CodeCourse TitleL+P HourECTSCourse Type
BYS 250 INDUSTRIAL TRAINING 0+0 4 Compulsory
BYS 240 EXECUTIVE ASSISTANT 4+0 5 Compulsory
BYS 242 MANAGEMENT MEETING 2+0 3 Compulsory
BYS 244 PROFESSIONAL FOREIGN LANGUAGE 2 4+0 4 Compulsory
BYS 246 RESEARCH METHODS AND TECHNIQUES 2+0 3 Compulsory
BYS 248 INFORMATION MANAGEMENT 2+0 3 Compulsory
- Elective 2+0 2 Elective
- Elective 2+0 2 Elective
- Elective 2+2 4 Elective
  Total 30  
4th Semester Elective Groups : Elective
Course CodeCourse TitleL+P HourECTSCourse Type
BYS 252 PUBLIC RELATIONS 2+02Elective
BYS 258 ENVIRONMENTAL PROTECTION 2+02Elective
SBO 327 MEDIA LITERACY 2+02Elective
4th Semester Elective Groups : Elective
Course CodeCourse TitleL+P HourECTSCourse Type
BYS 254 NATURE OF PUBLIC AND PRIVATE SECTOR 3+04Elective
BYS 256 INDUSTRY APPLICATIONS 2+24Elective


COURSE & PROGRAM LEARNING OUTCOMES
Select Program :
Year : Compulsory Courses
Course TitleC/EPO 01PO 02PO 03PO 04PO 05PO 06PO 07PO 08PO 09PO 10PO 11PO 12PO 13PO 14
ATATURK´S PRINCIPLES AND HISTORY OF TURKISH REVOLUTION - IC            * 
ATATURK´S PRINCIPLES AND HISTORY OF TURKISH REVOLUTION - IIC            * 
BASIC LAWC******** *    
BUSINESS - IC**** ** **   *
COMMERCIAL MATHEMATICSC********      
CUSTOMER RELATIONSHIP MANAGEMENTC **  *** * * *
ECONOMICS - IC****  ** *   *
ECONOMICS - IIC****  *  *   *
EXECUTIVE ASSISTANTC**********   *
FILING AND ARCHIVING TECHNIQUESC** **  *** *  
INDUSTRIAL TRAININGC       * *    
INFORMATION AND COMMUNICATION TECHNOLOGIESC   * *     *  
INFORMATION MANAGEMENTC**** *** * * *
INTRODUCTION TO ACCOUNTINGC**********   
KEYBOARD TECHNIQUESC**     **  * *
LABOR AND SOCIAL SECURITY LAWC ** *         
MANAGEMENT 2C ***     *    
MANAGEMENT MEETINGC***  * **  * *
OFFICE COMPUTER PROGRAMSC***** ** * * *
OFFICE MANAGEMENTC**** *  *    
PROFESSIONAL CORRESPONDENCEC**   * **  * *
PROFESSIONAL ETHICSC*   *         
PROFESSIONAL FOREIGN LANGUAGE 1C     *    *   
PROFESSIONAL FOREIGN LANGUAGE 2C     *    *   
PROTOCOL AND SOCIAL CONDUCTC*** * ***    *
RESEARCH METHODS AND TECHNIQUESC**** ***   * *
TURKISH LANGUAGE - IC             *
TURKISH LANGUAGE - IIC             *
Click to add elective courses...
Elective Courses
Course TitleC/EPO 01PO 02PO 03PO 04PO 05PO 06PO 07PO 08PO 09PO 10PO 11PO 12PO 13PO 14
COMMUNICATIONE******        
EFFECTIVE SPEECHE             *
ENGLISH- IE          *   
ENGLISH-IIE          *   
ENTREPRENEURSHIPE              
ENVIRONMENTAL PROTECTIONE   *          
INDUSTRY APPLICATIONSE***********  *
MEDIA LITERACYE              
NATURE OF PUBLIC AND PRIVATE SECTORE ** * *  *  **
OFFICE SOFTWARES-IIE*  * *    * *
ORGANIZATIONAL BEHAVIORE**** ** **    
PERSONAL DEVELOPMENTE              
PUBLIC RELATIONSE**** *****   *
QUALITY ASSURANCE AND STANDARDSE * *     *    
QUALITY MANAGEMENT SYSTEME   *          
L+P: Lecture and Practice
C: Compulsory
E: Elective
PQ: Program Learning Outcomes
TH [5]: Too High
H [4]: High
M [3]: Medium
L [2]: Low
TL [1]: Too Low
None [0]: None
FOE [0]: Field of Education
NQF-HETR : National Qualifications Framework For Higher Education in Turkey
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