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COURSE INFORMATION
Course CodeCourse TitleL+P HourSemesterECTS
EYD 507EFFECTIVE HUMAN RELATIONS IN ORGANIZATIONS3 + 01st Semester6

COURSE DESCRIPTION
Course Level Master's Degree
Course Type Compulsory
Course Objective The aim of this course is to introduce the basic concepts and principles of human relations and communication, process and elements of communication, effective communication skills, barriers of communication, and practices of basic communication skills in the organization.
Course Content Basic Concepts Process and Elements of Communications Barriers of Communications Internal Communications and Conflict Interpersonal Communications Communications and Conflict in Organization Communications and Conflict of Interpersonal Graph Theory Transactional Analyses Communications Conflict in Classroom Cope with Conflict in Organization Empathy .
Prerequisites No the prerequisite of lesson.
Corequisite No the corequisite of lesson.
Mode of Delivery Face to Face

COURSE LEARNING OUTCOMES
1The student knows the concept of communication and understands models of communication
2The student is aware of components and the characteristics of communication.
3The student aware of the factors handicapping effective communication in organizations.
4The student knows the defensive mechanisms in communication.
5The student is aware of the conflicts in communication.
6The student knows the styles of communication.
7The student is aware of the importance of effective listening.

COURSE'S CONTRIBUTION TO PROGRAM
PO 01PO 02PO 03PO 04PO 05PO 06PO 07PO 08PO 09PO 10PO 11PO 12PO 13PO 14PO 15
LO 0011 3 5  24 5 52 
LO 0021 5 3  24 5 5  
LO 0033 554  42 5 5  
LO 0044 553  42 5 52 
LO 0053 553  42 5 55 
LO 0064 554  3  5 55 
LO 0074 543  44 4 55 
Sub Total20 332425  2318 34 3519 
Contribution305340033050530

ECTS ALLOCATED BASED ON STUDENT WORKLOAD BY THE COURSE DESCRIPTION
ActivitiesQuantityDuration (Hour)Total Work Load (Hour)
Course Duration (14 weeks/theoric+practical)14342
Hours for off-the-classroom study (Pre-study, practice)14342
Assignments5945
Mid-terms11313
Final examination11414
Total Work Load

ECTS Credit of the Course






156

6
COURSE DETAILS
 Select Year   


 Course TermNoInstructors
Details 2019-2020 Fall1ZEYNEP MERAL TANRIÖĞEN
Details 2019-2020 Fall2KADRİYE FUNDA NAYİR EKİZ


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Course Details
Course Code Course Title L+P Hour Course Code Language Of Instruction Course Semester
EYD 507 EFFECTIVE HUMAN RELATIONS IN ORGANIZATIONS 3 + 0 1 Turkish 2019-2020 Fall
Course Coordinator  E-Mail  Phone Number  Course Location Attendance
Assoc. Prof. Dr. ZEYNEP MERAL TANRIÖĞEN zmtanriogen@pau.edu.tr EGT A0432-14 %70
Goals The aim of this course is to introduce the basic concepts and principles of human relations and communication, process and elements of communication, effective communication skills, barriers of communication, and practices of basic communication skills in the organization.
Content Basic Concepts Process and Elements of Communications Barriers of Communications Internal Communications and Conflict Interpersonal Communications Communications and Conflict in Organization Communications and Conflict of Interpersonal Graph Theory Transactional Analyses Communications Conflict in Classroom Cope with Conflict in Organization Empathy .
Topics
WeeksTopics
1 Planning of the course and definition of aims, subjects, methods, evaluation and sources as well as basic concept
2 Definition of communication
3 models of communication
4 communication components and characteristics
5 effective listening and feedback
6 factors of facilitated communication
7 mechanism of defencing in communication
8 mid-term exam
9 prevention and conflicts in communication
10 important subjects among student and teacher communication
11 important subjects among teacher and parent communication
12 styles of communication
13 role and using of emotions in communication
14 Evaluation
Materials
Materials are not specified.
Resources
Course Assessment
Assesment MethodsPercentage (%)Assesment Methods Title
Final Exam50Final Exam
Midterm Exam50Midterm Exam
L+P: Lecture and Practice
PQ: Program Learning Outcomes
LO: Course Learning Outcomes