| 1 | What is the organization, knowing the types and features, in terms of the organization understand the importance of positive communication. |
| 2 | The organization of these theories of organizational communication theory and organizational consequences of the explanations and knows that these statements. |
| 3 | Communication process, communication items, and communicate the impact of these elements, knows the functions of individual and organizational communication. |
| 4 | Verbal, nonverbal and written communication types and forms of communication (the person with the communication, interpersonal, group, organizational and mass communication), knows the organization understand the importance and impact. |
| 5 | Functioning of the communication process (one-way-two-way communications), (symmetric and asymmetric communication) knows the properties. |
| 6 | Knows ways to overcome these obstacles and barriers to communication. |
| 7 | Definition of organizational communication, understand the importance and purpose, types of organizational communication (communication within the organization and outside the organization) knows. |
| 8 | Recognizes the barriers of communication, organizational communication and organizational functioning and how these barriers may be in excess knows. |