1. FIRST CYCLE - BACHELOR'S DEGREE
  2. FACULTY OF SPORT SCIENCE
  3. SPORTS MANAGEMENT DEPARTMENT
  4. 277 SPORT ADMINISTRATION
Course Information Course Learning Outcomes Course's Contribution To Program ECTS Workload Course Details
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COURSE INFORMATION
Course CodeCourse TitleL+P HourSemesterECTS
SBY 1518EC. SM. IV- TOTAL QUALITY MANAGEMENT3 + 06th Semester5

COURSE DESCRIPTION
Course Level Bachelor's Degree
Course Type Elective
Course Objective The aim of this course is to train students who have total quality awareness, know the principles of Total Quality Management, application steps and can apply this to sports management processes, and are knowledgeable about the current quality management system standards.
Course Content What is quality, determinants and functions of quality, what are total quality and Total Quality Management (TQM)?, Basic concepts of TQM, historical development stages and pioneers of TQM, basic philosophy and principles of TQM, definition of problems in TQM and techniques used in analysis, Techniques used in TQM: Continuous Improvement (Kaizen), Benchmarking, Just In Time Production, Quality Control Circles, TQM in sports organizations, TQM in sports services, TQM in research.
Prerequisites No the prerequisite of lesson.
Corequisite No the corequisite of lesson.
Mode of Delivery Face to Face

COURSE LEARNING OUTCOMES
1Knows the basic concepts of quality, development of quality, principles and elements.
2Knows the application steps of Total Quality Management.
3Be aware of the quality responsibilities of the departments in the organization and those at various levels.
4Learns the techniques used in defining and analyzing problems in TQM.
5Learns the techniques used in TQM.
6Applies the quality management system in the field of sports management.
7Analyzes the results of Total Quality Management in the field of sports management.

COURSE'S CONTRIBUTION TO PROGRAM
PO 01PO 02PO 03PO 04PO 05PO 06PO 07PO 08PO 09PO 10PO 11PO 12PO 13
LO 001             
LO 002             
LO 003             
LO 004             
LO 005             
LO 006             
LO 007             
Sub Total             
Contribution0000000000000

ECTS ALLOCATED BASED ON STUDENT WORKLOAD BY THE COURSE DESCRIPTION
ActivitiesQuantityDuration (Hour)Total Work Load (Hour)
Course Duration (14 weeks/theoric+practical)14342
Hours for off-the-classroom study (Pre-study, practice)14228
Assignments3824
Mid-terms11212
Final examination12424
Total Work Load

ECTS Credit of the Course





130

5
COURSE DETAILS
 Select Year   


 Course TermNoInstructors
Details 2023-2024 Spring1ELİF BOZYİĞİT


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Course Details
Course Code Course Title L+P Hour Course Code Language Of Instruction Course Semester
SBY 1518 EC. SM. IV- TOTAL QUALITY MANAGEMENT 3 + 0 1 Turkish 2023-2024 Spring
Course Coordinator  E-Mail  Phone Number  Course Location Attendance
Assoc. Prof. Dr. ELİF BOZYİĞİT ebozyigit@pau.edu.tr SBF B0118 %70
Goals The aim of this course is to train students who have total quality awareness, know the principles of Total Quality Management, application steps and can apply this to sports management processes, and are knowledgeable about the current quality management system standards.
Content What is quality, determinants and functions of quality, what are total quality and Total Quality Management (TQM)?, Basic concepts of TQM, historical development stages and pioneers of TQM, basic philosophy and principles of TQM, definition of problems in TQM and techniques used in analysis, Techniques used in TQM: Continuous Improvement (Kaizen), Benchmarking, Just In Time Production, Quality Control Circles, TQM in sports organizations, TQM in sports services, TQM in research.
Topics
WeeksTopics
1 General information about the course and introduction.
2 What is quality? Definitions. Determinants and functions of quality.
3 What is Total Quality? What is Total Quality Management (TQM)? Definitions and objectives related to TQM.
4 Basic concepts of TQM.
5 Historical development and stages of TQM. Pioneers of TQM.
6 The basic philosophy and principles of TQM.
7 Features of TQM.
8 Techniques used in identification and analysis of problems in TQM.
9 Techniques used in identification and analysis of problems in TQM.
10 Techniques used in identification and analysis of problems in TQM.
11 Techniques used in TQM. Continuous Development (Kaizen).
12 Techniques used in TQM. Benchmarking, Quality Control Circles.
13 TQM in Sports Organizations
14 TQM in Sports Services
Materials
Materials are not specified.
Resources
ResourcesResources Language
Nuri Tortop. Yönetim Bilimi, Nobel yayın dağıtım, 2007Türkçe
İsmali Bakan. Çağdaş Yönetim yaklaşımları, Beta Yayınları, 2004Türkçe
Nurullah Genç. Yönetim ve Organizasyon, Seçkin Yayınları, 2004Türkçe
Course Assessment
Assesment MethodsPercentage (%)Assesment Methods Title
Final Exam50Final Exam
Midterm Exam50Midterm Exam
L+P: Lecture and Practice
PQ: Program Learning Outcomes
LO: Course Learning Outcomes