Weeks | Topics |
1 |
Basic elements of communication
|
2 |
How the communication process works
|
3 |
Communication Barriers
|
4 |
Verbal Communication
|
5 |
Effective speaking and Active listening techniques
|
6 |
Nonverbal communication and perception
|
7 |
Body language
|
8 |
Written communication
|
9 |
Business life and communication
|
10 |
Communication with guests in tourism businesses
|
11 |
Effective communication in tourism businesses
|
12 |
Internal public relations, Communication Tools Used in Public Relations
|
13 |
Public Relations practices case studies
|
14 |
Final exam
|