Weeks | Topics |
1 |
Consept of Customer
|
2 |
Employee Relations Management in Hotel Businesses
|
3 |
Employee Satisfaction in Hotel Businesses
|
4 |
Concepts Effective in Creating Employee Satisfaction
|
5 |
Müşteri İlişkileri Yönetimi Kavramı
|
6 |
Customer Satisfaction
|
7 |
Models of Customer Satisfaction/Dissatisfaction
|
8 |
Models of Customer Satisfaction/Dissatisfaction
|
9 |
Concepts related to Customer Satisfaction
|
10 |
Concepts related to Customer Satisfaction
|
11 |
The Relationship Between Employee Satisfaction and Customer Satisfaction
|
12 |
Benefits of Customer Relationship Management
|
13 |
Measuring Customer Relationships
|
14 |
Measuring Customer Relationships
|