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COURSE INFORMATION
Course CodeCourse TitleL+P HourSemesterECTS
GMS 107COMMUNICATION IN TOURISM3 + 01st Semester4

COURSE DESCRIPTION
Course Level Bachelor's Degree
Course Type Compulsory
Course Objective To enable the students to comprehend communication and its importance, the ways to establish communication, complications and problems, types and models of communication, the meaning and functions of organizational communication and the features of effective communication.
Course Content The concept of communication and its importance.Communication process.Verbal Communication.Constructive and destructive complications of communication.Overcoming communication complications and effective communication.Organizational Communication.Operational Models of Organizational Communication
Prerequisites No the prerequisite of lesson.
Corequisite No the corequisite of lesson.
Mode of Delivery Face to Face

COURSE LEARNING OUTCOMES
1To have the knowledge about the fundamental concepts related with communication
2To have the knowledge about the functions, aim and implementation of communication
3To comprehend and to be able to apply the types of communication
4To be able to understand and apply the importance of listening in communication
5To be able to comprehend the communication complications and the ability to solve such complications
6To be able to develop verbal, non-verbal (body language), written, visual and electronic communication skills
7To have the knowledge about the fundamental concepts related with organizational communication
8To have knowledge about the types and operation of organizational communication.

COURSE'S CONTRIBUTION TO PROGRAM
PO 01PO 02PO 03PO 04PO 05PO 06PO 07PO 08PO 09PO 10PO 11PO 12PO 13PO 14PO 15PO 16PO 17
LO 00133445534534533445
LO 00235435435435435435
LO 00345345345345345345
Sub Total1013111115121014121014121013111115
Contribution12112212212212112

ECTS ALLOCATED BASED ON STUDENT WORKLOAD BY THE COURSE DESCRIPTION
ActivitiesQuantityDuration (Hour)Total Work Load (Hour)
Course Duration (14 weeks/theoric+practical)14342
Hours for off-the-classroom study (Pre-study, practice)14228
Assignments133
Mid-terms155
Final examination11010
Internet Searching/ Library Study8216
Total Work Load

ECTS Credit of the Course






104

4
COURSE DETAILS
 Select Year   


 Course TermNoInstructors
Details 2019-2020 Fall1BURCU KOÇ


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Course Details
Course Code Course Title L+P Hour Course Code Language Of Instruction Course Semester
GMS 107 COMMUNICATION IN TOURISM 3 + 0 1 Turkish 2019-2020 Fall
Course Coordinator  E-Mail  Phone Number  Course Location Attendance
Assoc. Prof. Dr. BURCU KOÇ burcuk@pau.edu.tr TUR A0207 %70
Goals To enable the students to comprehend communication and its importance, the ways to establish communication, complications and problems, types and models of communication, the meaning and functions of organizational communication and the features of effective communication.
Content The concept of communication and its importance.Communication process.Verbal Communication.Constructive and destructive complications of communication.Overcoming communication complications and effective communication.Organizational Communication.Operational Models of Organizational Communication
Topics
WeeksTopics
1
2
3
4
5
6
7
8
9
10
11
12
13
14
Materials
Materials are not specified.
Resources
ResourcesResources Language
Genel ve Teknik İletişim, İrfan Mısırlı,2007, Konukla İletişim, İrfan Mısırlı,2013Türkçe
Course Assessment
Assesment MethodsPercentage (%)Assesment Methods Title
Final Exam60Final Exam
Midterm Exam40Midterm Exam
L+P: Lecture and Practice
PQ: Program Learning Outcomes
LO: Course Learning Outcomes