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COURSE INFORMATION
Course CodeCourse TitleL+P HourSemesterECTS
FBM 408ENGLISH FOR BUSINESS-II5 + 08th Semester12

COURSE DESCRIPTION
Course Level Bachelor's Degree
Course Type Compulsory
Course Objective TOURISM SECTOR IN ADVANCED ENGLISH FOR BUSINESS USE OF LIFE AND TO PROVIDE CUSTOMER relations.
Course Content ENGLISH LIFE AND WORK IN TOURISM SECTOR IN CONNECTION WITH THE USE OF ANY FIELD CUSTOMER İLİŞJKİLERİYLE to learn.
Prerequisites No the prerequisite of lesson.
Corequisite No the corequisite of lesson.
Mode of Delivery Face to Face

COURSE LEARNING OUTCOMES
1TOURISM AND CATERING BUSINESS WITH CUSTOMERS CAN CONTACT.
2NEWSPAPERS AND PUBLICATIONS YOU CAN READ, İNTERPRET.
3FOOD AND BEVERAGE İŞLETMECİLİĞİYLE RELATED AREAS EASILY WITH STAFF AND CUSTOMERS CAN CONTACT.
4RELATED REPORTS AND REGISTRATION hold, OUR DOCUMENTS.

COURSE'S CONTRIBUTION TO PROGRAM
PO 01PO 02PO 03PO 04PO 05PO 06PO 07PO 08PO 09PO 10PO 11PO 12PO 13PO 14PO 15PO 16PO 17
LO 00155555555555555555
LO 00255555555555555555
LO 00355555555555555555
LO 00455555555555555555
Sub Total2020202020202020202020202020202020
Contribution55555555555555555

ECTS ALLOCATED BASED ON STUDENT WORKLOAD BY THE COURSE DESCRIPTION
ActivitiesQuantityDuration (Hour)Total Work Load (Hour)
Course Duration (14 weeks/theoric+practical)14570
Hours for off-the-classroom study (Pre-study, practice)61272
Assignments61272
Mid-terms177
Final examination11313
Presentation / Seminar Preparation21224
Report / Project21224
Quiz31030
Total Work Load

ECTS Credit of the Course






312

12
COURSE DETAILS
 Select Year   


 Course TermNoInstructors
Details 2019-2020 Spring1PINAR TUŞ ERDEM
Details 2018-2019 Spring1PINAR TUŞ ERDEM
Details 2017-2018 Spring2PINAR TUŞ ERDEM
Details 2016-2017 Spring2ALEV ÖZKARDEŞ DÖĞÜŞ
Details 2015-2016 Spring1PINAR TUŞ ERDEM
Details 2014-2015 Spring1PINAR TUŞ ERDEM
Details 2013-2014 Spring1EBRU ÇEREZCİOĞLU ÇAVUŞOĞLU


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Course Details
Course Code Course Title L+P Hour Course Code Language Of Instruction Course Semester
FBM 408 ENGLISH FOR BUSINESS-II 5 + 0 1 Turkish 2019-2020 Spring
Course Coordinator  E-Mail  Phone Number  Course Location Attendance
Lecturer PINAR TUŞ ERDEM ptus@pau.edu.tr Course location is not specified. %85
Goals TOURISM SECTOR IN ADVANCED ENGLISH FOR BUSINESS USE OF LIFE AND TO PROVIDE CUSTOMER relations.
Content ENGLISH LIFE AND WORK IN TOURISM SECTOR IN CONNECTION WITH THE USE OF ANY FIELD CUSTOMER İLİŞJKİLERİYLE to learn.
Topics
WeeksTopics
1 Customer Relations
2 Communication Tools
3 Bargain
4 Written Communication
5 Oral Communication
6 Presentations
7 Writing a CV
8 Job Interviews
9 Motivation
10 Customer Complaints
11 Problem Solution
12 Writing Reports
13 Analysis and Synthesis
14 Revision
Materials
Materials are not specified.
Resources
ResourcesResources Language
Course PackEnglish
Course Assessment
Assesment MethodsPercentage (%)Assesment Methods Title
Final Exam60Final Exam
Midterm Exam40Midterm Exam
L+P: Lecture and Practice
PQ: Program Learning Outcomes
LO: Course Learning Outcomes