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COURSE INFORMATION
Course CodeCourse TitleL+P HourSemesterECTS
FBM 215BUSINESS ENGLISH I5 + 03rd Semester5

COURSE DESCRIPTION
Course Level Bachelor's Degree
Course Type Compulsory
Course Objective this course, students read and interpret parts of academic reading and be able to use correct English in oral communication. They will gain the necessary terminology in their own areas. At the end of this course the student to the relevant words from the field, technical terminology, able to follow the level of English language literature in their fields, with the help of academic and current reading materials to expand vocabulary, develop critical reading skills, writing skills development, group and class discussions to express their ideas and learn develop these skills.
Course Content Phone and talk to guests at the hotel front desk and restaurant. Reservations can. Take orders in the restaurant. Cocktail and food and drinks can describe.
Prerequisites No the prerequisite of lesson.
Corequisite No the corequisite of lesson.
Mode of Delivery Face to Face

COURSE LEARNING OUTCOMES
1Hotel customers can talk on the phone and face to face.
2Reservations can.
3In Menu foods and beverages in the restaurant names, prices and descriptions explain
4cases, customers may make inappropriate comments will apologize.

COURSE'S CONTRIBUTION TO PROGRAM
PO 01PO 02PO 03PO 04PO 05PO 06PO 07PO 08PO 09PO 10PO 11PO 12PO 13PO 14PO 15PO 16PO 17
LO 001          555    
LO 002          555    
LO 003          555    
LO 004          555    
Sub Total          202020    
Contribution00000000005550000

ECTS ALLOCATED BASED ON STUDENT WORKLOAD BY THE COURSE DESCRIPTION
ActivitiesQuantityDuration (Hour)Total Work Load (Hour)
Course Duration (14 weeks/theoric+practical)14570
Hours for off-the-classroom study (Pre-study, practice)11111
Assignments21224
Mid-terms155
Presentation / Seminar Preparation21020
Total Work Load

ECTS Credit of the Course






130

5
COURSE DETAILS
 Select Year   


 Course TermNoInstructors
Details 2019-2020 Fall2PINAR TUŞ ERDEM


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Course Details
Course Code Course Title L+P Hour Course Code Language Of Instruction Course Semester
FBM 215 BUSINESS ENGLISH I 5 + 0 2 Turkish 2019-2020 Fall
Course Coordinator  E-Mail  Phone Number  Course Location Attendance
Lecturer PINAR TUŞ ERDEM ptus@pau.edu.tr Course location is not specified. %70
Goals this course, students read and interpret parts of academic reading and be able to use correct English in oral communication. They will gain the necessary terminology in their own areas. At the end of this course the student to the relevant words from the field, technical terminology, able to follow the level of English language literature in their fields, with the help of academic and current reading materials to expand vocabulary, develop critical reading skills, writing skills development, group and class discussions to express their ideas and learn develop these skills.
Content Phone and talk to guests at the hotel front desk and restaurant. Reservations can. Take orders in the restaurant. Cocktail and food and drinks can describe.
Topics
WeeksTopics
1 Writing a CV, a cover letter. Attending an interview. Applying for a job.
2 Preparing and giving a presantation.
3 Comparing hotels and writing a hotel description.
4 Dealing with a complaint. Writing a letter of apology.
5 Solving an overbooking problem.
6 Taking a telephone booking. Replying an enquiry.
7 Taking messages.Sending text messages. Writing a formal letter.
8 Recommending sights. Describing an exhibition.
9 Writing an e-mail.
10 Giving advice on eating out.
11 Describing dishes. Taking an order.
12 Describing and recommending festival.
13 Exchanging hobbies.
14 Organising a three-day cruise.
Materials
Materials are not specified.
Resources
Course Assessment
Assesment MethodsPercentage (%)Assesment Methods Title
Final Exam60Final Exam
Midterm Exam40Midterm Exam
L+P: Lecture and Practice
PQ: Program Learning Outcomes
LO: Course Learning Outcomes