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COURSE INFORMATION
Course CodeCourse TitleL+P HourSemesterECTS
FBM 104HOTEL MANAGEMENT3 + 02nd Semester3,5

COURSE DESCRIPTION
Course Level Bachelor's Degree
Course Type Compulsory
Course Objective To provide nformation about Hotel management and administration. .
Course Content Hotel industry and business, general situation of the hotel business in the world,the financing of the hotel business, task manager in the hotel business, job description duties.
Prerequisites No the prerequisite of lesson.
Corequisite No the corequisite of lesson.
Mode of Delivery Face to Face

COURSE LEARNING OUTCOMES
1Explain the basic concepts of efficiency
2Hotel Management: Hotel işletmeciliğinin knows the definition and development.
3Hotel Management: Concept of management, hotel manager and the definition of responsibilities, management theories, knows the functions of Management.
4Hotel Organization: Organizational Structure, Organization knows the structure analysis
5Hotel Front Office Management knows Enterprises.
6hotel Business Service Management knows.
7Hotel Accounting can.
8Business Marketing Management knows
9hotel Business Personnel Management can do.

COURSE'S CONTRIBUTION TO PROGRAM
PO 01PO 02PO 03PO 04PO 05PO 06PO 07PO 08PO 09PO 10PO 11PO 12PO 13PO 14PO 15PO 16PO 17
LO 001 1 45 51421115545
LO 002   25355521115555
LO 003   11155525555555
LO 00451155155555555555
LO 005   1   4555553241
LO 00655555555445525555
LO 00711  5 5445115211 
LO 00855255555535555235
LO 00955222245523355553
Sub Total2118102533173939423031313440353734
Contribution22134244533344444

ECTS ALLOCATED BASED ON STUDENT WORKLOAD BY THE COURSE DESCRIPTION
ActivitiesQuantityDuration (Hour)Total Work Load (Hour)
Course Duration (14 weeks/theoric+practical)14342
Hours for off-the-classroom study (Pre-study, practice)11212
Mid-terms11313
Final examination11313
Report / Project11111
Total Work Load

ECTS Credit of the Course






91

3,5
COURSE DETAILS
 Select Year   


 Course TermNoInstructors
Details 2019-2020 Spring2SERKAN BERTAN
Details 2018-2019 Spring1SERKAN BERTAN
Details 2017-2018 Spring1SERKAN BERTAN
Details 2016-2017 Spring1SERKAN BERTAN
Details 2015-2016 Spring1SERKAN BERTAN
Details 2014-2015 Spring1SERKAN BERTAN
Details 2013-2014 Spring2SERKAN BERTAN
Details 2012-2013 Spring2SERKAN BERTAN
Details 2011-2012 Spring2SERKAN BERTAN
Details 2010-2011 Spring2SERKAN BERTAN


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Course Details
Course Code Course Title L+P Hour Course Code Language Of Instruction Course Semester
FBM 104 HOTEL MANAGEMENT 3 + 0 2 Turkish 2019-2020 Spring
Course Coordinator  E-Mail  Phone Number  Course Location Attendance
Prof. Dr. SERKAN BERTAN sbertan@pau.edu.tr Course location is not specified. %70
Goals To provide nformation about Hotel management and administration. .
Content Hotel industry and business, general situation of the hotel business in the world,the financing of the hotel business, task manager in the hotel business, job description duties.
Topics
WeeksTopics
1 Management and Management Concepts Hotel Management Process Specifications
2 Hotel Manager Concept Hotel Manager Requeired Features
3 Hotel Management Approaches Classical Management Approach
4 Neo-classical Management Approach
5 Modern Management Approaches System Approach Contingency Approach
6 HotelManagement Functions planning Decision-Making Process
7 Hotel Management Functions organization Principles of organization
8 Hotel Management Functions orientation control
9 Hotel Management Processes
10 Hotel Management Processes
11 Hotel Management Duties Responsibilities of Managers in Hotel Hotel Management Executives Daily Events
12 Organizational Structure in Hotel Establishments
13 Human Resource Management in Hotel Establishments
14 Management Information Systems in Hotel Establishments
Materials
Materials are not specified.
Resources
ResourcesResources Language
Gee, Chuck Y. (1994). International Hotal Management, AHMA, Michigan; English
Şener, Burhan. (1997). Modern Otel İşletmelerinde Yönetim ve Organizasyon, Ankara.Türkçe
Course Assessment
Assesment MethodsPercentage (%)Assesment Methods Title
Final Exam60Final Exam
Midterm Exam40Midterm Exam
L+P: Lecture and Practice
PQ: Program Learning Outcomes
LO: Course Learning Outcomes