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COURSE INFORMATION
Course CodeCourse TitleL+P HourSemesterECTS
FBM 408ENGLISH FOR BUSINESS-II5 + 08th Semester6

COURSE DESCRIPTION
Course Level Bachelor's Degree
Course Type Compulsory
Course Objective TOURISM SECTOR IN ADVANCED ENGLISH FOR BUSINESS USE OF LIFE AND TO PROVIDE CUSTOMER relations.
Course Content ENGLISH LIFE AND WORK IN TOURISM SECTOR IN CONNECTION WITH THE USE OF ANY FIELD CUSTOMER İLİŞJKİLERİYLE to learn.
Prerequisites No the prerequisite of lesson.
Corequisite No the corequisite of lesson.
Mode of Delivery Face to Face

COURSE LEARNING OUTCOMES
1TOURISM AND CATERING BUSINESS WITH CUSTOMERS CAN CONTACT.
2NEWSPAPERS AND PUBLICATIONS YOU CAN READ, İNTERPRET.
3FOOD AND BEVERAGE İŞLETMECİLİĞİYLE RELATED AREAS EASILY WITH STAFF AND CUSTOMERS CAN CONTACT.
4RELATED REPORTS AND REGISTRATION hold, OUR DOCUMENTS.

COURSE'S CONTRIBUTION TO PROGRAM
PO 01PO 02PO 03PO 04PO 05PO 06PO 07PO 08PO 09PO 10PO 11PO 12PO 13PO 14
LO 00134434344444444
Sub Total34434344444444
Contribution11111111111111

ECTS ALLOCATED BASED ON STUDENT WORKLOAD BY THE COURSE DESCRIPTION
ActivitiesQuantityDuration (Hour)Total Work Load (Hour)
Course Duration (14 weeks/theoric+practical)14342
Assignments21530
Mid-terms11515
Final examination12929
Report / Project22040
Total Work Load

ECTS Credit of the Course






156

6
COURSE DETAILS
 Select Year   


 Course TermNoInstructors
Details 2018-2019 Spring2PINAR TUŞ ERDEM
Details 2017-2018 Spring1PINAR TUŞ ERDEM
Details 2016-2017 Spring1ALEV ÖZKARDEŞ DÖĞÜŞ
Details 2015-2016 Spring2PINAR TUŞ ERDEM
Details 2014-2015 Spring2PINAR TUŞ ERDEM
Details 2013-2014 Spring2EBRU ÇEREZCİOĞLU ÇAVUŞOĞLU


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Course Details
Course Code Course Title L+P Hour Course Code Language Of Instruction Course Semester
FBM 408 ENGLISH FOR BUSINESS-II 5 + 0 2 Turkish 2018-2019 Spring
Course Coordinator  E-Mail  Phone Number  Course Location Attendance
Lecturer PINAR TUŞ ERDEM ptus@pau.edu.tr Course location is not specified. %85
Goals TOURISM SECTOR IN ADVANCED ENGLISH FOR BUSINESS USE OF LIFE AND TO PROVIDE CUSTOMER relations.
Content ENGLISH LIFE AND WORK IN TOURISM SECTOR IN CONNECTION WITH THE USE OF ANY FIELD CUSTOMER İLİŞJKİLERİYLE to learn.
Topics
WeeksTopics
1 Customer Relations
2 Communication Tools
3 Bargain
4 Written Communication
5 Oral Communication
6 Presentations
7 Writing a CV
8 Job Interviews
9 Motivation
10 Customer Complaints
11 Problem Solution
12 Writing Reports
13 Analysis and Synthesis
14 Revision
Materials
Materials are not specified.
Resources
ResourcesResources Language
Course PackEnglish
Course Assessment
Assesment MethodsPercentage (%)Assesment Methods Title
Final Exam60Final Exam
Midterm Exam40Midterm Exam
L+P: Lecture and Practice
PQ: Program Learning Outcomes
LO: Course Learning Outcomes