PAÜ .:. Eğitim Öğretim Bilgi Sistemi

COURSE INFORMATION

Course Code	Course Title	L+P Hour	Semester	ECTS
THM 211	HOUSEKEEPING MANAGEMENT	2 + 1	3rd Semester	6

COURSE DESCRIPTION

Course Level	Bachelor's Degree
Course Type	Compulsory
Course Objective	To teach the production progresses and routines in housekeeping departments of hotels and analysis of variables affected productivity of them.
Course Content	The meaning and importance of housekeeping management in service industry, its application fields, the concept of housekeeping in hotel management, the place and tasks of housekeeping management through the structure of organisation, service quality in housekeeping management, determining responsible departments and responsibility area in housekeeping management, labour force, formation of productivity standarts, type and amount of the necessary equipment and materials, executive knowledge about organization in housekeeping management, determining the tasks and responsibilities of housekeeping department, executive knowledge about coordination in housekeeping management, supplying the coordination between housekeeping and other departments, control process in housekeeping management.
Prerequisites	No the prerequisite of lesson.
Corequisite	No the corequisite of lesson.
Mode of Delivery	Face to Face

COURSE LEARNING OUTCOMES

1	Explains the role and responsibility of housekeeping management.
2	Identifies the relationship between housekeeping and other departments.
3	Determines main plans, labour and organization of housekeeping.
4	Analyzes standards of housekeeping in terms of conservation and security.
5	Explains and analyzes the effects of housekeeping on city and holiday hotels.
6	Designs the organizational structure and sub-units of the housekeeping department.
7	Students can translate the knowledge which they captured by experimental studies and practices, to their business life which they will start in a hotel company.
8	Students recognize the rooms and equipments that used in the rooms.
9	Student recognize the cleaning methods that used in the tourism enterprises.

COURSE'S CONTRIBUTION TO PROGRAM

	PO 01	PO 02	PO 03	PO 04	PO 05	PO 06	PO 07	PO 08	PO 09	PO 10	PO 11	PO 12	PO 13	PO 14
LO 001	5	4	5	5	5	5	5	5	5	5	5	5	5	5
LO 002	4	5	4	5	4	5	4	5	4	5	4	5	4	5
LO 003	3	4	4	5	4	5	4	5	4	5	4	5	4	5
LO 004	4	3	4	3	4	3	4	3	4	3	4	3	4	3
LO 005	4	5	4	5	4	5	4	5	4	5	4	5	4	5
LO 006	4	5	4	5	4	5	4	5	4	5	4	5	4	5
LO 007	5	4	5	4	5	4	5	4	5	4	5	4	5	4
LO 008	4	3	4	3	4	3	4	3	4	3	4	4	4	4
LO 009	4	5	4	5	4	5	4	5	4	5	4	5	4	5
Sub Total	37	38	38	40	38	40	38	40	38	40	38	41	38	41
Contribution	4	4	4	4	4	4	4	4	4	4	4	5	4	5

ECTS ALLOCATED BASED ON STUDENT WORKLOAD BY THE COURSE DESCRIPTION

Activities	Quantity	Duration (Hour)	Total Work Load (Hour)
Course Duration (14 weeks/theoric+practical)	14	3	42
Hours for off-the-classroom study (Pre-study, practice)	5	10	50
Assignments	2	17	34
Mid-terms	1	15	15
Final examination	1	15	15
Total Work Load ECTS Credit of the Course			156 6

COURSE DETAILS

Select Year

	Course Term	No	Instructors
Details	2019-2020 Fall	1	MURAT BAYRAM

Course Details

Course Code	Course Title	L+P Hour	Course Code	Language Of Instruction	Course Semester
THM 211	HOUSEKEEPING MANAGEMENT	2 + 1	1	Turkish	2019-2020 Fall

Course Coordinator	E-Mail	Phone Number	Course Location	Attendance
Assoc. Prof. Dr. MURAT BAYRAM	mbayram@pau.edu.tr		Course location is not specified.	%

Goals		To teach the production progresses and routines in housekeeping departments of hotels and analysis of variables affected productivity of them.
Content		The meaning and importance of housekeeping management in service industry, its application fields, the concept of housekeeping in hotel management, the place and tasks of housekeeping management through the structure of organisation, service quality in housekeeping management, determining responsible departments and responsibility area in housekeeping management, labour force, formation of productivity standarts, type and amount of the necessary equipment and materials, executive knowledge about organization in housekeeping management, determining the tasks and responsibilities of housekeeping department, executive knowledge about coordination in housekeeping management, supplying the coordination between housekeeping and other departments, control process in housekeeping management.

Topics

Materials

Materials are not specified.

Resources

Resources	Resources Language
Konaklama İşletmelerinde Çağdaş Kaz Hizmetleri Yönetimi, Prof. Dr. Oya Aytemiz Seymen / Yrd. Doç. Dr. Barış Erdem / Melike Karagöz Gül, Detay Yayıncılık	Türkçe
Professional Management of Housekeeping Operations, Thomas J. A. Jones, John Wiley & Sons, Inc.	English
Konaklama İşletmelerinde Çağdaş Kaz Hizmetleri Yönetimi, Prof. Dr. Oya Aytemiz Seymen / Yrd. Doç. Dr. Barış Erdem / Melike Karagöz Gül, Detay Yayıncılık	Türkçe
Professional Management of Housekeeping Operations, Thomas J. A. Jones, John Wiley & Sons, Inc.	English
Konaklama İşletmelerinde Çağdaş Kaz Hizmetleri Yönetimi, Prof. Dr. Oya Aytemiz Seymen / Yrd. Doç. Dr. Barış Erdem / Melike Karagöz Gül, Detay Yayıncılık	Türkçe
Professional Management of Housekeeping Operations, Thomas J. A. Jones, John Wiley & Sons, Inc.	English
Konaklama İşletmelerinde Çağdaş Kaz Hizmetleri Yönetimi, Prof. Dr. Oya Aytemiz Seymen / Yrd. Doç. Dr. Barış Erdem / Melike Karagöz Gül, Detay Yayıncılık	Türkçe
Professional Management of Housekeeping Operations, Thomas J. A. Jones, John Wiley & Sons, Inc.	English
Konaklama İşletmelerinde Çağdaş Kaz Hizmetleri Yönetimi, Prof. Dr. Oya Aytemiz Seymen / Yrd. Doç. Dr. Barış Erdem / Melike Karagöz Gül, Detay Yayıncılık	Türkçe
Professional Management of Housekeeping Operations, Thomas J. A. Jones, John Wiley & Sons, Inc.	English

Course Assessment

Assesment Methods	Percentage (%)	Assesment Methods Title
Final Exam	60	Final Exam
Midterm Exam	40	Midterm Exam

L+P: Lecture and Practice
PQ: Program Learning Outcomes
LO: Course Learning Outcomes

Prospective Student