PAÜ .:. Eğitim Öğretim Bilgi Sistemi

COURSE INFORMATION

Course Code	Course Title	L+P Hour	Semester	ECTS
FBM 104	HOTEL MANAGEMENT	3 + 0	2nd Semester	5

COURSE DESCRIPTION

Course Level	Bachelor's Degree
Course Type	Compulsory
Course Objective	To provide nformation about Hotel management and administration. .
Course Content	Hotel industry and business, general situation of the hotel business in the world,the financing of the hotel business, task manager in the hotel business, job description duties.
Prerequisites	No the prerequisite of lesson.
Corequisite	No the corequisite of lesson.
Mode of Delivery	Face to Face

COURSE LEARNING OUTCOMES

1	Explain the basic concepts of efficiency
2	Hotel Management: Hotel işletmeciliğinin knows the definition and development.
3	Hotel Management: Concept of management, hotel manager and the definition of responsibilities, management theories, knows the functions of Management.
4	Hotel Organization: Organizational Structure, Organization knows the structure analysis
5	Hotel Front Office Management knows Enterprises.
6	hotel Business Service Management knows.
7	Hotel Accounting can.
8	Business Marketing Management knows
9	hotel Business Personnel Management can do.

COURSE'S CONTRIBUTION TO PROGRAM

	PO 01	PO 02	PO 03	PO 04	PO 05	PO 06	PO 07	PO 08	PO 09	PO 10	PO 11	PO 12	PO 13	PO 14
LO 001	5	5	5	5	4	5	4	5	4	5	4	5	4	5
LO 002	4	5	4	5	4	5	4	5	4	5	4	5	4	5
LO 003	4	5	4	5	4	5	4	5	4	5	4	5	4	5
LO 004	4	5	4	5	4	5	4	5	4	5	4	5	4	5
LO 005	4	5	4	5	4	5	4	5	4	5	4	5	4	5
LO 006	4	5	5	5	5	5	5	5	5	5	5	5	5	5
LO 007	5	5	5	5	5	5	5	5	5	5	5	5	5	5
LO 008	4	4	4	4	4	4	4	4	4	4	4	4	4	4
LO 009	5	5	5	5	5	5	5	5	5	5	5	5	5	5
Sub Total	39	44	40	44	39	44	39	44	39	44	39	44	39	44
Contribution	4	5	4	5	4	5	4	5	4	5	4	5	4	5

ECTS ALLOCATED BASED ON STUDENT WORKLOAD BY THE COURSE DESCRIPTION

Activities	Quantity	Duration (Hour)	Total Work Load (Hour)
Course Duration (14 weeks/theoric+practical)	14	3	42
Assignments	3	10	30
Mid-terms	1	3	3
Final examination	1	5	5
Presentation / Seminar Preparation	3	10	30
Report / Project	2	10	20
Total Work Load ECTS Credit of the Course			130 5

COURSE DETAILS

Select Year

Course Details

Course Code	Course Title	L+P Hour	Course Code	Language Of Instruction	Course Semester
FBM 104	HOTEL MANAGEMENT	3 + 0	1	Turkish	2019-2020 Spring

Course Coordinator	E-Mail	Phone Number	Course Location	Attendance
Prof. Dr. SERKAN BERTAN	sbertan@pau.edu.tr		Course location is not specified.	%70

Goals		To provide nformation about Hotel management and administration. .
Content		Hotel industry and business, general situation of the hotel business in the world,the financing of the hotel business, task manager in the hotel business, job description duties.

Topics

Weeks	Topics
1	Management and Management Concepts Hotel Management Process Specifications
2	Hotel Manager Concept Hotel Manager Requeired Features
3	Hotel Management Approaches Classical Management Approach
4	Neo-classical Management Approach
5	Modern Management Approaches System Approach Contingency Approach
6	HotelManagement Functions planning Decision-Making Process
7	Hotel Management Functions organization Principles of organization
8	Hotel Management Functions orientation control
9	Hotel Management Processes
10	Hotel Management Processes
11	Hotel Management Duties Responsibilities of Managers in Hotel Hotel Management Executives Daily Events
12	Organizational Structure in Hotel Establishments
13	Human Resource Management in Hotel Establishments
14	Management Information Systems in Hotel Establishments

Materials

Materials are not specified.

Resources

Resources	Resources Language
Gee, Chuck Y. (1994). International Hotal Management, AHMA, Michigan;	English
Şener, Burhan. (1997). Modern Otel İşletmelerinde Yönetim ve Organizasyon, Ankara.	Türkçe

Course Assessment

Assesment Methods	Percentage (%)	Assesment Methods Title
Final Exam	60	Final Exam
Midterm Exam	40	Midterm Exam

L+P: Lecture and Practice
PQ: Program Learning Outcomes
LO: Course Learning Outcomes

Prospective Student