Weeks | Topics |
1 |
Labour laws, the service business subject to legal sanctions work work
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2 |
Labour laws, the service business subject to legal sanctions work work
|
3 |
The employee's legal rights and obligations
|
4 |
Service organization work flow
|
5 |
Service organization work flow
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6 |
Operating instructions and job descriptions
|
7 |
The employee training, development, career planning, and monitoring and organization of work
|
8 |
The employee training, development, career planning, and monitoring and organization of work
|
9 |
Midterm
|
10 |
Service reporting procedures
|
11 |
Verbally, by telephone and written communication rules
|
12 |
Basic contact information,
|
13 |
Ways to assess and meet the demand.
|
14 |
According to consumer law consumer rights.
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