Weeks | Topics |
1 |
Management Concept and Characteristics of Management
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2 |
Definition of Quality, Historical Dimension of Quality Phenomenon, Basic Stages of Quality Management Evolution
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3 |
Concepts Related to Quality, Factors Affecting Quality, Purposes of Quality, Types of Quality
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4 |
Total Quality Management Concept, Scope and Basic Dimensions
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5 |
General Features of Total Quality Management, Benefits and Objectives of Total Quality Management
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6 |
Problems Encountered in Total Quality Management and Solution Methods
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7 |
Implementation Stages of Total Quality Management
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8 |
Basic Elements of Total Quality Management
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9 |
Tools and Techniques Used in Total Quality Management
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10 |
Tools and Techniques Used in Total Quality Management
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11 |
Pioneers and Philosophies of Quality
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12 |
Pioneers and Philosophies of Quality
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13 |
Quality Culture, Total Quality Management and Ethics
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14 |
Methods Used in Total Quality Management Application
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