Weeks | Topics |
1 |
The concept of management and manager, features, functions, objectives
|
2 |
The concept of management and manager, features, functions, objectives
|
3 |
The Concept of Quality, The Purposes of Quality and The Elements of Quality, Factors Affecting the Quality, Quality-Related Concepts
|
4 |
The Concept of Quality, The Purposes of Quality and The Elements of Quality, Factors Affecting the Quality, Quality-Related Concepts
|
5 |
The Concept of Total Quality Management (TQM)
|
6 |
General Characteristics of TQM,The Benefits and Objectives of TQM
|
7 |
TQM Philosophy and the Development of the standards
|
8 |
The Process of Implementation of TQM
|
9 |
The Pioneers of Quality
|
10 |
TQM Tools and Techniques I
|
11 |
TQM Tools and Techniques II
|
12 |
Quality Improvement Activties
|
13 |
Quality Management System, problems and solutions
|
14 |
Quality Time, Quality of Life
|