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COURSE INFORMATION
Course CodeCourse TitleL+P HourSemesterECTS
SHU 105GROUND SERVICE MANAGEMENT3 + 01st Semester6

COURSE DESCRIPTION
Course Level Associate's Degree
Course Type Compulsory
Course Objective This course is aimed at the aiming student to teach ground services and learn related organizations.
Course Content Development of Location services, the concept of ground handling services, and the extent, location, service types, business and categories offering ground handling services, regulations related to ground services, airport ground services regulation, management and organization of ground services, planning of ground services organization and control in the world and in Turkey unit load device (ULD) loading, A2 and W pallet loading, bulk loading, loading constraints, maximum loading, load balancing, flight load balancing, maximum load weight, maximum takeoff weight, accounts, load distribution, connection of load, loading process, last-in first-out rule, safeguarding and damage prevention methods, hazardous materials.
Prerequisites No the prerequisite of lesson.
Corequisite No the corequisite of lesson.
Mode of Delivery Face to Face

COURSE LEARNING OUTCOMES
3Having the ability to passenger baggage and cargo activities at the airport.

COURSE'S CONTRIBUTION TO PROGRAM
PO 01PO 02PO 03PO 04PO 05PO 06PO 07PO 08PO 09PO 10
LO 0035543243311
Sub Total5543243311
Contribution5543243311

ECTS ALLOCATED BASED ON STUDENT WORKLOAD BY THE COURSE DESCRIPTION
ActivitiesQuantityDuration (Hour)Total Work Load (Hour)
Course Duration (14 weeks/theoric+practical)523156
Total Work Load

ECTS Credit of the Course






156

6
COURSE DETAILS
 Select Year   


 Course TermNoInstructors
Details 2019-2020 Fall1HAKAN ÜNDEN


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Course Details
Course Code Course Title L+P Hour Course Code Language Of Instruction Course Semester
SHU 105 GROUND SERVICE MANAGEMENT 3 + 0 1 Turkish 2019-2020 Fall
Course Coordinator  E-Mail  Phone Number  Course Location Attendance
Lecturer HAKAN ÜNDEN hunden@pau.edu.tr BOMYO A0005 %60
Goals This course is aimed at the aiming student to teach ground services and learn related organizations.
Content Development of Location services, the concept of ground handling services, and the extent, location, service types, business and categories offering ground handling services, regulations related to ground services, airport ground services regulation, management and organization of ground services, planning of ground services organization and control in the world and in Turkey unit load device (ULD) loading, A2 and W pallet loading, bulk loading, loading constraints, maximum loading, load balancing, flight load balancing, maximum load weight, maximum takeoff weight, accounts, load distribution, connection of load, loading process, last-in first-out rule, safeguarding and damage prevention methods, hazardous materials.
Topics
WeeksTopics
1 Aircraft Ground Service Definition
2 The Major Categories of Ground Handling Services
3 Laws and Regulations, Terms
4 Representation Service
5 Passenger Service
6 Baggage Traffic Service
7 Load Control and Communication
8 Midtern Exam
9 Ramp Services
10 Aircraft Maintenance Services
11 Ground Transport Services
12 Catering Services
13 Ground Administration and Supervision Services
14 Security Service and Audit
Materials
Materials are not specified.
Resources
Course Assessment
Assesment MethodsPercentage (%)Assesment Methods Title
Final Exam60Final Exam
Midterm Exam40Midterm Exam
L+P: Lecture and Practice
PQ: Program Learning Outcomes
LO: Course Learning Outcomes