1. SHORT CYCLE - ASSOCIATE'S DEGREE
  2. BEKILLI VOCATIONAL SCHOOL
  3. ECONOMICS & ADMINISTRATIVE SCIENCES DEPARTMENT
  4. 787 PUBLIC RELATIONS AND PUBLICITY
Course Information Course Learning Outcomes Course's Contribution To Program ECTS Workload Course Details
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COURSE INFORMATION
Course CodeCourse TitleL+P HourSemesterECTS
HLT 219QUALITY MANAGEMENT SYSTEM2 + 03rd Semester2

COURSE DESCRIPTION
Course Level Associate's Degree
Course Type Elective
Course Objective Student has information about Standards, Fields of activity of the TSE, duties, and certification activities, definition of quality, ISO 900 standards, professional standards and CE conformity marking.
Course Content Standardisazyon, the standardization work in Turkey, the TSE's fields of activity, task, and certification activities, quality definition and quality concepts, total quality management, ISO 900 standards, the CE conformity marking, professional standards
Prerequisites No the prerequisite of lesson.
Corequisite No the corequisite of lesson.
Mode of Delivery Face to Face

COURSE LEARNING OUTCOMES
1To get information about quality and understanding importance
2Knowledge about TSE - Understanding task and kinds
3To get knowledge about standartization

COURSE'S CONTRIBUTION TO PROGRAM
PO 01PO 02PO 03PO 04PO 05PO 06PO 07PO 08
LO 0015       
LO 0024       
LO 00353   3  
Sub Total143   3  
Contribution51000100

ECTS ALLOCATED BASED ON STUDENT WORKLOAD BY THE COURSE DESCRIPTION
ActivitiesQuantityDuration (Hour)Total Work Load (Hour)
Course Duration (14 weeks/theoric+practical)14228
Hours for off-the-classroom study (Pre-study, practice)14114
Mid-terms155
Final examination155
Total Work Load

ECTS Credit of the Course





52

2
COURSE DETAILS
 Select Year   


 Course TermNoInstructors
Details 2014-2015 Fall1HAKAN CANTÜRK
Details 2013-2014 Fall1HAKAN CANTÜRK


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Course Details
Course Code Course Title L+P Hour Course Code Language Of Instruction Course Semester
HLT 219 QUALITY MANAGEMENT SYSTEM 2 + 0 1 Turkish 2014-2015 Fall
Course Coordinator  E-Mail  Phone Number  Course Location Attendance
Coordinator HAKAN CANTÜRK hcanturk@pau.edu.tr BEMYO E0008 %
Goals Student has information about Standards, Fields of activity of the TSE, duties, and certification activities, definition of quality, ISO 900 standards, professional standards and CE conformity marking.
Content Standardisazyon, the standardization work in Turkey, the TSE's fields of activity, task, and certification activities, quality definition and quality concepts, total quality management, ISO 900 standards, the CE conformity marking, professional standards
Topics
WeeksTopics
1 Definition of quality
2 Weak and strong ways of definitions of quality
3 Definition of total quality
4 Definition of total quality management
5 Historical development and effects of total quality manangement
6 Manangement method of Deming, conversion principles of manangement method of Deming
7 Concepts in manangement method of Deming
8 Concepts in manangement method of Deming
9 Relationships of quality concepts in Deming manangement
10 Manangement principles of Deming and Taylor
11 Seven fatal diseases of Deming
12 Contribution of Juran and Crosby to total quality
13 Overview of total quality management
14 Genereal repetition
Materials
Materials are not specified.
Resources
ResourcesResources Language
KALİTE YÖNETİM VE ORGANİZASYON KİTABITürkçe
Course Assessment
Assesment MethodsPercentage (%)Assesment Methods Title
Final Exam60Final Exam
Midterm Exam40Midterm Exam
L+P: Lecture and Practice
PQ: Program Learning Outcomes
LO: Course Learning Outcomes