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COURSE INFORMATION
Course CodeCourse TitleL+P HourSemesterECTS
GUTE 216ORDER TRACKING2 + 03rd Semester2

COURSE DESCRIPTION
Course Level Associate's Degree
Course Type Elective
Course Objective MAKING ORDER TRACKING
Course Content Order types. Order concept. The importance of customer relationships and order tracking. The stage of completion of the order. Regulation of the order form. Concepts of internal and external customers. Customer representative's duties. Possible customer complaints.
Prerequisites No the prerequisite of lesson.
Corequisite No the corequisite of lesson.
Mode of Delivery Face to Face

COURSE LEARNING OUTCOMES
1to understand the types of order
2The importance of follow-up order

COURSE'S CONTRIBUTION TO PROGRAM
PO 01PO 02PO 03PO 04PO 05PO 06PO 07PO 08PO 09PO 10PO 11PO 12PO 13PO 14
LO 001              
LO 002              
Sub Total              
Contribution00000000000000

ECTS ALLOCATED BASED ON STUDENT WORKLOAD BY THE COURSE DESCRIPTION
ActivitiesQuantityDuration (Hour)Total Work Load (Hour)
Course Duration (14 weeks/theoric+practical)14228
Mid-terms11010
Final examination11414
Total Work Load

ECTS Credit of the Course






52

2
COURSE DETAILS
 Select Year   


 Course TermNoInstructors
Details 2023-2024 Fall1SENEM PAK


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Course Details
Course Code Course Title L+P Hour Course Code Language Of Instruction Course Semester
GUTE 216 ORDER TRACKING 2 + 0 1 Turkish 2023-2024 Fall
Course Coordinator  E-Mail  Phone Number  Course Location Attendance
Asts. Prof. Dr. SENEM PAK spak@pau.edu.tr DTMYO B0107-01 %70
Goals MAKING ORDER TRACKING
Content Order types. Order concept. The importance of customer relationships and order tracking. The stage of completion of the order. Regulation of the order form. Concepts of internal and external customers. Customer representative's duties. Possible customer complaints.
Topics
WeeksTopics
1 Order, order tracking and identification of the causes of the order is not required to follow the investigation. Determining the Order Details
2 Establishing the properties of elements in order to be able to follow the criteria of having to follow orders.
3 monitoring of the internal order types and purpose of the follow-up order, a comparison of advantages and disadvantages.
4 Business inside order form will be used in the creation of follow-up and implementation of business with those used in die form karşılaştırılması.müşter representative and model- and implementation.
5 Business inside the creation of inter-departmental usage of the order form and making the follow-up results of değerlendirilmesi.planl, creation and implementation of quality control and shipping form
6 Operating out of order tracking, karşılaştırılması.işlet the non-examining the advantages and disadvantages of complementary activities. (Printing- nakış- fason- wash-polishing etc.)
7 Foreign (tool) of the principles and objectives of the company representatives to examine the araştırılması.yabanc company representative.
8 Part suppression nakış- raw and auxiliary materials, the creation of the track and the creation of uygulanması. form and comparison with existing ones.
9 Examining subcontracting and subcontracting production. Necessity of Investigation on the company's araştırılması.faso examination of the advantages and disadvantages and follow the form used.
10 Midterm exam
11 investigating and establishing one to one customer-oriented and customer satisfaction watchdog.
12 Presentation homework preparation in the context of follow-up orders
13 preparing a presentation on the content and presentation of follow-up orders. Paper presentation
14 preparing a presentation on the content and presentation of follow-up orders. Paper presentation
Materials
Materials are not specified.
Resources
ResourcesResources Language
Sipariş takibi ders notları. konfeksiyon işletmelerinin örnek uygulamaları.Türkçe
Course Assessment
Assesment MethodsPercentage (%)Assesment Methods Title
Final Exam50Final Exam
Midterm Exam50Midterm Exam
L+P: Lecture and Practice
PQ: Program Learning Outcomes
LO: Course Learning Outcomes