PAÜ .:. Eğitim Öğretim Bilgi Sistemi

COURSE INFORMATION

Course Code	Course Title	L+P Hour	Semester	ECTS
BCT 203	TECHNICAL SERVICE ORGANIZATION	3 + 0	3rd Semester	3

COURSE DESCRIPTION

Course Level	Associate's Degree
Course Type	Elective
Course Objective	User trainings, tender preparation, specification preparation, appropriate device selection, purchase and acceptance, technical service establish, technical service units and business section, maintenance and repair techniques of electronic devices, safety, risk types and measures issues is to teach.
Course Content	Technical service definition and business sectors. Technical service installation and necessary equipments. Desired properties in the technical service staff. Technical service work planning User arranging training programs. Methods of Procurement and Contracts Law Specification Preparation. Safety in electronic devices, the types of risks and precautions.
Prerequisites	No the prerequisite of lesson.
Corequisite	No the corequisite of lesson.
Mode of Delivery	Face to Face

COURSE LEARNING OUTCOMES

1	To have enough information for technical service establish.
2	To learn technical service organization.
3	To contribute to making the right purchases providing technical support in the auctions.
4	To have enough information to organize training programs

COURSE'S CONTRIBUTION TO PROGRAM

	PO 01	PO 02	PO 03	PO 04	PO 05	PO 06	PO 07	PO 08	PO 09	PO 10	PO 11	PO 12	PO 13	PO 14
LO 001		5		5	4	4			4	3
LO 002		5		5	4	4			4	3
LO 003		5		5	4	4			4	3
LO 004		5		5	4	4			4	3
Sub Total		20		20	16	16			16	12
Contribution	0	5	0	5	4	4	0	0	4	3	0	0	0	0

ECTS ALLOCATED BASED ON STUDENT WORKLOAD BY THE COURSE DESCRIPTION

Activities	Quantity	Duration (Hour)	Total Work Load (Hour)
Course Duration (14 weeks/theoric+practical)	14	3	42
Hours for off-the-classroom study (Pre-study, practice)	14	2	28
Mid-terms	1	4	4
Final examination	1	4	4
Total Work Load ECTS Credit of the Course			78 3

COURSE DETAILS

Select Year

	Course Term	No	Instructors
Details	2016-2017 Fall	1	ALİ ZEYTÜNLÜOĞLU
Details	2015-2016 Fall	1	GÜRÇAY KIVANÇ AKYILDIZ

Course Details

Course Code	Course Title	L+P Hour	Course Code	Language Of Instruction	Course Semester
BCT 203	TECHNICAL SERVICE ORGANIZATION	3 + 0	1	Turkish	2016-2017 Fall

Course Coordinator	E-Mail	Phone Number	Course Location	Attendance
Asts. Prof. Dr. ALİ ZEYTÜNLÜOĞLU	azeytun@pau.edu.tr		DTMYO A0113	%80

Goals		User trainings, tender preparation, specification preparation, appropriate device selection, purchase and acceptance, technical service establish, technical service units and business section, maintenance and repair techniques of electronic devices, safety, risk types and measures issues is to teach.
Content		Technical service definition and business sectors. Technical service installation and necessary equipments. Desired properties in the technical service staff. Technical service work planning User arranging training programs. Methods of Procurement and Contracts Law Specification Preparation. Safety in electronic devices, the types of risks and precautions.

Topics

Weeks	Topics
1	Technical Services Installation, Service Areas and Structural Properties
2	Technical Specification, issues to be considered in the preparation of technical specifications, analysis of sample specifications, technical specification preparation work
3	Medical Devices auctions, the bidding process, the tender procedure, the tender commission structure
4	Proforma invoice, proforma invoice and proforma invoice preparation work samples
5	Medical devices record and preparatory work
6	In Biomedical Equipment Repair and Maintenance Costs Calculator
7	inventory studies in medical devices
8	archiving works in medical devices
9	End-user training, the stages of education
10	Technical service management and organizational structure
11	Technical Service Human Resources Management
12	Technical Services Risk Management
13	Technical Service Inventory Management
14	Technical Service Performance Management

Materials

Materials are not specified.

Resources

Course Assessment

Assesment Methods	Percentage (%)	Assesment Methods Title
Final Exam	60	Final Exam
Midterm Exam	40	Midterm Exam

L+P: Lecture and Practice
PQ: Program Learning Outcomes
LO: Course Learning Outcomes

Prospective Student