391 OFFICE MANAGEMENT AND DIRECTOR ASSISTANT

GENERAL INFORMATION
Office management and secretary program is a four semesters program which includes the communication efficient for the office and manager, organizes the meeting, writings,usage of office technologies, management of offices, to educate students in terms of innovation and development.Students learn not only using all the modern office machines ,but also learn how to type on keyboard with ten fingers system.In the same time students also receive on hands experience by practising in the laboratory.

Objective
This program aims to grow up well qualified medium manpower with good characters developing themselves. The graduates work in the office operations and contribute to the administrators’ office activities in the private sector enterprises and public bodies and institutions.


Admission Requirements
TYT exam

Graduation Requirements
Students are required to complete all compulsory and elective courses in the curriculum successfully with no failing grades, including compulsory internship trainings and summer practises, and have a minimum CGPA requirement as stated in Pamukkale University’s associate program guidance.

Career Opportunties
Graduates of the program, all public and private sector organizations, can serve as a member of a clerical

Qualification Awarded
Office Management and Director Assistant

Level of Qualification
Short Cycle (Associate's Degree)

Recognition of Prior Learning
For students who want to transfer from higher education institutions in Turkey to Pamukkale University, the provisions of the "Regulation on the Principles of Transfer between Associate Degree and Undergraduate Degree Programs in Higher Education Institutions, Double Major, Minor and Inter-Institutional Credit Transfer" are applied. The common compulsory foreign language courses exemption exam is held at the beginning of the fall semester on the date specified in the academic calendar. No make-up exam is allowed for this exam. Students of faculties/vocational schools/schools who do not have a preparatory program take the joint compulsory foreign language exemption exam. Students who will take the exemption exam apply to the relevant unit within the period specified in the academic calendar. Also; Students who enroll in departments with foreign language preparatory programs for the first time take a placement and proficiency exam before the academic year starts. Students are placed in one of the beginner, intermediate-lower level or intermediate level groups according to the scores they get in this exam, or those who have proficiency points are exempted from preparatory education. The score ranges of these groups are determined by the School Directorate. Exam results are announced in relevant places and on the website of the School of Foreign Languages. Among the students who are enrolled in the departments/programs accepted to the compulsory preparatory education, those who do not take the level determination and proficiency exam start their education at the beginning level.

Qualification Requirements and Regulations
Students are required to complete all compulsory and elective courses in the curriculum successfully with no failing grades, including compulsory internship trainings and summer practises, and have a minimum CGPA requirement as stated in Pamukkale University’s associate program guidance.

Access to Further Studies
If graduates are successful in the DGS exam, they have the opportunity to continue the relevant undergraduate program in open and formal education. Public relations, Public relations and advertising, Public Relations and Promotion, Business Information Management, Management of Health Institutions, Management information systems, They can make vertical transfer to Advertising and Public Relations programs with an exam.

Mode of Study
Full Time

Examination Regulations, Assessment and Grading
Measurement and evaluation methods that is applied for each course, is detailed in "Course Structure&ECTS Credits".

Contact (Programme Director or Equivalent)
PositionName SurnamePhoneFaxE-Mail
HEAD OF DEPARTMENT Lecturer AYTEKİN ÇERMİK  acermik@pau.edu.tr
DEPUTY HEAD OF DEPARTMENT Lecturer HÜLYA ÖZÜPEK  hozupek@pau.edu.tr


PROGRAM LEARNING OUTCOMES
1Ability to use basic computer operations, and makes use of information and communication technologies. Knows how to use a ten-finger keyboard.
2Implements activities related to the establishment and functioning of an enterprise, followed, checks, knows its functions.
3Knows and applies basic etiquette and protocol rules.
4It carries out the individual career planning process.
5In-house and external follow-up of information and knows the flow of documents and archives.
6Evaluates the contribution of drama to individual and social development.
7Know and apply the rules of written and oral communication
8Will be able to explain the public relations process.
9Business keeps accounting records
10Knows professional ethics and ethical codes. Gains the ability to create social projects.
11Know and apply the methods of effective communication as well as professional knowledge
12Analyze concepts related to the management office, arranges for them to büroyu ergonomic, office services knows, organizes and manages büroyu.
13Organizes meetings. Knows crisis and stress factors.
14Knows the legislative, executive and judicial bodies and examines their relationships.
15Professional communicates in the international arena
16Gains professional skills by using theoretical knowledge.
17It comprehends the basis and justification of individuals' behavior within the organization and offers solutions to the problems encountered during the execution of organizational activities.
18To provide students with the ability to speak effectively and beautifully, as well as the ability to prepare presentations and edit slides.
19Atatürk's principles and reforms will be aware of.
20Develop individual hobbies
TEACHING & LEARNING METHODS
NameComments
LecturingLecturing is one of the methods that come first, where the teacher is in the center. It is a method where the teacher actively describes topics and the students are passive listeners. With this method, lesson proceeds in the form of report, description and explanation.
DebateDepending on the situation, debate is a tool that allows all students, or a specific portion of the class to participate in the lesson. In this method, members of the group discuss a topic by addressing the various points of view and discuss alternative opinions about problem-solving.
DemonstrationIn this method the teacher demonstrates, an experiment, test, in front of the class. And then assists students to do so too. Students learn not only by just by looking and watching, but also by taking part and participating. This method is usually applied when teaching skills.
Case Study Case studies require students to actively participate while using an analytical perspective to think about real and problematic events. The problematic event may be real or very close to real life. Student(s) working on the documents that include the necessary data and descriptions of the
Problem SolvingThe name given to any doubt or ambiguity that arises is, a problem. Problems which usually have a role in human life, that have preventing or annoying aspects are solved by considering the stages of scientific methods. (a) Problems are determined. (b) The problem is identified. 
Cooperative LearningCooperative Learning is; a kind of learning that is based on the students working together for a common purpose. Children with different skills come together in heterogeneous groups to learn by helping each other. Students gain experiences such as becoming aware of the unity
Questions –AnswersThe different types of Questions used (associative, differential, assessment, requesting information, motivating, and brainstorming) although students get in to more active positions during the process; the method is teacher-centered. If possible Questions, that serve a purpose and
Concept MapsExpress a relation network, based on figures, graphics and words propositions and principles. It enables visual learning. These steps are followed: 1) Concepts about the subjects to be taught are listed. 2) The name of the subject that will be taught is written at the top.3) Relations between
Concept CaricaturesCreates opportunities to learn and discuss by caricaturizing and representing information about concepts in a thought-provoking way that can lead to debates. Generally Concepts Caricatures draw attention and create opportunities to think by giving information in a contradicting
Micro-Teaching Although this method aims to produce prospective teachers’ who have adopted the role in which they undertake and apply in the classroom, it can also be applied in different areas. It makes it possible to carry certain skills to the learning environment by using video and audio recording
Role Playing Role-playing is a learning way which helps students to express their own feelings and thoughts by playing the role of other personalities. It is necessary that students use creative thinking to succeed. Students put themselves in someone’s place by purifying themselves from their actual
Drama Drama is a method in which students learn a skill or situation by reenacting in front of the class. As well as gaining knowledge by experience, it has important effects on the development of verbal expression and socialization. It enables us to bring up individuals who are creative, productive,
Brainstorming Brainstorming is a group work process that has been regulated to reach solutions for a problem without limitations or evaluation. The purpose of brainstorming is to make it easier for students to express themselves and to generate ideas. This technique is used as a high-level discussion

PO - NQF-HETR Relation
NQF-HETR CategoryNQF-HETR Sub-CategoryNQF-HETRLearning Outcomes
INFORMATION  01
SKILLS  01
SKILLS  02
COMPETENCIESCommunication and Social Competence 01
COMPETENCIESCommunication and Social Competence 02
COMPETENCIESCommunication and Social Competence 03
COMPETENCIESCommunication and Social Competence 04
COMPETENCIESCompetence to Work Independently and Take Responsibility 01
COMPETENCIESCompetence to Work Independently and Take Responsibility 02
COMPETENCIESCompetence to Work Independently and Take Responsibility 03
COMPETENCIESField Specific Competencies 01
COMPETENCIESField Specific Competencies 02
COMPETENCIESLearning Competence 01
COMPETENCIESLearning Competence 02
COMPETENCIESLearning Competence 03
    

PO - FOE (Academic)
FOE CategoryFOE Sub-CategoryFOELearning Outcomes
INFORMATION  01
SKILLS  01
SKILLS  02
COMPETENCIESCommunication and Social Competence 01
COMPETENCIESCommunication and Social Competence 02
COMPETENCIESCommunication and Social Competence 03
COMPETENCIESCommunication and Social Competence 04
COMPETENCIESCompetence to Work Independently and Take Responsibility 01
COMPETENCIESCompetence to Work Independently and Take Responsibility 02
COMPETENCIESField Specific Competencies 01
COMPETENCIESField Specific Competencies 02
COMPETENCIESField Specific Competencies 03
COMPETENCIESLearning Competence 01
COMPETENCIESLearning Competence 02
COMPETENCIESLearning Competence 03
    

PO - FOE (Vocational)
No Records to Display

COURS STRUCTURE & ECTS CREDITS
Select Program :
Year :
1st Semester Course Plan
Course CodeCourse TitleL+P HourECTSCourse Type
ATI 101 ATATURK´S PRINCIPLES AND HISTORY OF TURKISH REVOLUTION - I 2+0 2 Compulsory
TKD 101 TURKISH LANGUAGE - I 2+0 2 Compulsory
BNK 115 INTRODUCTION TO BUSINESS ADMINISTRATION 2+0 3 Compulsory
BYA 121 KEYBOARD TECHNIQUES 2+1 4 Compulsory
BYA 123 COMPUTER AND OFFICE PROGRAMS-I 2+1 4 Compulsory
BYA 201 OFFICE MANAGEMENT 3+0 3 Compulsory
- 1ST TERM ELECTIVE COURSES 2+0 3 Elective
- 1ST TERM ELECTIVE COURSES 2+0 3 Elective
- 1ST TERM ELECTIVE COURSES 2+0 3 Elective
- Foreign Language-I 2+0 3 Elective
  Total 30  
1st Semester Elective Groups : 1ST TERM ELECTIVE COURSES
1st Semester Elective Groups : Foreign Language-I

2nd Semester Course Plan
Course CodeCourse TitleL+P HourECTSCourse Type
ATI 102 ATATURK´S PRINCIPLES AND HISTORY OF TURKISH REVOLUTION - II 2+0 2 Compulsory
TKD 102 TURKISH LANGUAGE - II 2+0 2 Compulsory
BYA 122 PROFESSIONAL CORRESPONDENCE 3+0 5 Compulsory
ASC 111 FILING AND ARCHIVING 3+0 4 Compulsory
BYS 105 INTRODUCTION TO GENERAL ACCOUNTING 2+0 2 Compulsory
BANS 221 PERSONAL DEVELOPMENT 2+0 3 Compulsory
- 2nd TERM ELECTIVE COURSES 2+1 3 Elective
- 2nd TERM ELECTIVE COURSES 2+1 3 Elective
- 2nd TERM ELECTIVE COURSES 2+1 3 Elective
- Foreign Language-II 2+0 3 Elective
  Total 30  
2nd Semester Elective Groups : 2nd TERM ELECTIVE COURSES
2nd Semester Elective Groups : Foreign Language-II

3rd Semester Course Plan
Course CodeCourse TitleL+P HourECTSCourse Type
BYA 224 MEETING AND CRISIS MANAGEMENT 2+0 3 Compulsory
BYA 215 PUBLIC RELATIONS 2+0 4 Compulsory
KRY 201 CAREER PLANNING 2+0 3 Compulsory
- 3rd TERM ELECTIVE COURSES 3+0 4 Elective
- 3rd TERM ELECTIVE COURSES 3+0 4 Elective
- 3rd TERM ELECTIVE COURSES 3+0 4 Elective
- 3rd TERM ELECTIVE COURSES 3+0 4 Elective
- 3rd TERM ELECTIVE COURSES 3+0 4 Elective
  Total 30  
3rd Semester Elective Groups : 3rd TERM ELECTIVE COURSES

4th Semester Course Plan
Course CodeCourse TitleL+P HourECTSCourse Type
ISME 200 VOCATIONAL TRAINING IN WORKPLACE 5+35 30 Compulsory
  Total 30  


COURSE & PROGRAM LEARNING OUTCOMES
Select Program :
Year : Compulsory Courses
Course TitleC/EPO 01PO 02PO 03PO 04PO 05PO 06PO 07PO 08PO 09PO 10PO 11PO 12PO 13PO 14PO 15PO 16PO 17PO 18PO 19PO 20
ATATURK´S PRINCIPLES AND HISTORY OF TURKISH REVOLUTION - IC                    
ATATURK´S PRINCIPLES AND HISTORY OF TURKISH REVOLUTION - IIC                    
CAREER PLANNINGC                    
COMPUTER AND OFFICE PROGRAMS-IC*              *    
FILING AND ARCHIVINGC*          *   *    
INTRODUCTION TO BUSINESS ADMINISTRATIONC                    
INTRODUCTION TO GENERAL ACCOUNTINGC                    
KEYBOARD TECHNIQUESC                    
MEETING AND CRISIS MANAGEMENTC                    
OFFICE MANAGEMENTC ** * **  **** *    
PERSONAL DEVELOPMENTC                    
PROFESSIONAL CORRESPONDENCEC                    
PUBLIC RELATIONSC  *   **  *****     
TURKISH LANGUAGE - IC                    
TURKISH LANGUAGE - IIC                    
VOCATIONAL TRAINING IN WORKPLACEC                    
Click to add elective courses...
Elective Courses
Course TitleC/EPO 01PO 02PO 03PO 04PO 05PO 06PO 07PO 08PO 09PO 10PO 11PO 12PO 13PO 14PO 15PO 16PO 17PO 18PO 19PO 20
COMPUTER AND OFFICE PROGRAMS-IIE*   *   *      *    
CREATIVE DRAMAE                    
CUSTOMER RELATIONSHIP MANAGEMENTE                    
CUTTING STRUCTURE OF PUBLIC AND PRIVATEE *       *   *      
EFFECTIVE COMMUNICATION SKILLSE                    
EFFECTIVE SPEECHE  *   **  *   *     
ENGLISH IE                    
ENGLISH IIE                    
MEDIA LITERACYE                    
ORGANIZATIONAL BEHAVIORE*           *   *   
PRESENTATION TECHNIQUESE                    
PROFESSIONAL FOREIGN LANGUAGEE                    
PROTOCOL AND SOCIAL CONDUCTE ** * ** *** *   *  
SOCIAL RESPONSIBILITY AND ETHICSE                    
L+P: Lecture and Practice
C: Compulsory
E: Elective
PO: Program Learning Outcomes
TH [5]: Too High
H [4]: High
M [3]: Medium
L [2]: Low
TL [1]: Too Low
None [0]: None
FOE [0]: Field of Education
NQF-HETR : National Qualifications Framework For Higher Education in Turkey