1 | The student knows the concept of communication and understands models of communication |
2 | The student is aware of components and the characteristics of communication. |
3 | The student aware of the factors handicapping effective communication in organizations. |
4 | The student knows the defensive mechanisms in communication. |
5 | The student is aware of the conflicts in communication. |
6 | The student knows the styles of communication. |
7 | The student is aware of the importance of effective listening. |