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COURSE INFORMATION
Course CodeCourse TitleL+P HourSemesterECTS
SBY 514TOTAL QUALITY MANAGEMENT3 + 08th Semester4

COURSE DESCRIPTION
Course Level Bachelor's Degree
Course Type Elective
Course Objective Total Quality-conscious, Total Quality Management principles, who know the practical steps and processes you can implement education today is to educate current students are knowledgeable about the quality management system standards.
Course Content Products, human power, the provision of quality, control, total quality management attitudes, rules, and new approaches.
Prerequisites No the prerequisite of lesson.
Corequisite No the corequisite of lesson.
Mode of Delivery Face to Face

COURSE LEARNING OUTCOMES
1Basic quality concepts, quality development, knows the principles and elements
2For the purpose of continuous improvement of Total Quality Management uses a life-long learning skills.
3The organization is aware of the responsibilities of departments and various levels of quality in the fields.
4Total Quality Management application knows the steps
5Standard Definition, types, and can distinguish between the concepts of standardization.
6ISO 9000:2008 Knows the shape and scope of application of Quality Management System Standard.
7EFQM Excellence Model and knows the issues of self-evaluation.
8Is with a sense of social responsibility.
9Implements the quality management system in the field of sports management and sport.
10Total Quality Management analyzes the results of the field of sports management and sport.

COURSE'S CONTRIBUTION TO PROGRAM
Data not found.

ECTS ALLOCATED BASED ON STUDENT WORKLOAD BY THE COURSE DESCRIPTION
ActivitiesQuantityDuration (Hour)Total Work Load (Hour)
Course Duration (14 weeks/theoric+practical)14342
Hours for off-the-classroom study (Pre-study, practice)13113
Assignments12020
Mid-terms11111
Final examination11818
Total Work Load

ECTS Credit of the Course






104

4
COURSE DETAILS
 Select Year   


 Course TermNoInstructors
Details 2023-2024 Spring1ELİF BOZYİĞİT
Details 2022-2023 Spring1ELİF BOZYİĞİT
Details 2021-2022 Spring1ELİF BOZYİĞİT
Details 2020-2021 Spring1ELİF BOZYİĞİT
Details 2019-2020 Spring1ELİF BOZYİĞİT
Details 2018-2019 Spring1ELİF BOZYİĞİT
Details 2017-2018 Spring1ELİF BOZYİĞİT
Details 2016-2017 Spring1ELİF BOZYİĞİT


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Course Details
Course Code Course Title L+P Hour Course Code Language Of Instruction Course Semester
SBY 514 TOTAL QUALITY MANAGEMENT 3 + 0 1 Turkish 2023-2024 Spring
Course Coordinator  E-Mail  Phone Number  Course Location Attendance
Assoc. Prof. Dr. ELİF BOZYİĞİT ebozyigit@pau.edu.tr Course location is not specified. %70
Goals Total Quality-conscious, Total Quality Management principles, who know the practical steps and processes you can implement education today is to educate current students are knowledgeable about the quality management system standards.
Content Products, human power, the provision of quality, control, total quality management attitudes, rules, and new approaches.
Topics
WeeksTopics
1 General information about the course and introduction.
2 What is quality? Definitions. Determinants and functions of quality.
3 What is Total Quality? What is Total Quality Management (TQM)? Definitions and objectives related to TQM.
4 Basic concepts of TQM.
5 Historical development and stages of TQM. Pioneers of TQM.
6 The basic philosophy and principles of TQM.
7 Features of TQM.
8 Techniques used in identification and analysis of problems in TQM.
9 Techniques used in identification and analysis of problems in TQM.
10 Techniques used in identification and analysis of problems in TQM.
11 Techniques used in TQM. Continuous Development (Kaizen).
12 Techniques used in TQM. Benchmarking, Quality Control Circles.
13 TQM in Sports Organizations
14 TQM in Sports Services
Materials
Materials are not specified.
Resources
ResourcesResources Language
Nuri Tortop. Yönetim Bilimi, Nobel yayın dağıtım, 2007Türkçe
İsmali Bakan. Çağdaş Yönetim yaklaşımları, Beta Yayınları, 2004Türkçe
Nurullah Genç. Yönetim ve Organizasyon, Seçkin Yayınları, 2004Türkçe
Course Assessment
Assesment MethodsPercentage (%)Assesment Methods Title
Final Exam50Final Exam
Midterm Exam50Midterm Exam
L+P: Lecture and Practice
PQ: Program Learning Outcomes
LO: Course Learning Outcomes