1 | Define the concept of communication and evaluate its importance |
2 | Evaluate communication from different theoretical frameworks |
3 | List factors that affect communication |
4 | Explain effective communication skills |
5 | Use effective communication skills in relationships and classroom applications |
6 | Explain communication barriers by exemplifying |
7 | Explain the reasons for the conflicts between people |
8 | Solve conflicts using conflict resolution approaches |
9 | Use effective communication skills in learning and teaching processes |