Pamukkale University
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Information Package & Course Catalogue
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General Discription
Academic Calendar
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ECTS Credit Allocation
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FIRST CYCLE - BACHELOR'S DEGREE
SCHOOL OF TOURISM AND HOSPITALITY MANAGEMENT
HOSPITALITY MANAGEMENT DEPARTMENT
601 Hospitality Management
Course Information
Course Learning Outcomes
Course's Contribution To Program
ECTS Workload
Course Details
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COURSE INFORMATION
Course Code
Course Title
L+P Hour
Semester
ECTS
THM 430
COMMUNICATION SKILLS II
2 + 1
8th Semester
COURSE DESCRIPTION
Course Level
Bachelor's Degree
Course Type
Elective
Course Objective
The purpose of this course is to gain communication skills for tourism industry.
Course Content
Communication in writing Negotiation, Persuasion and Influence Difficult Communication Situations Understanding Others Better
Prerequisites
No the prerequisite of lesson.
Corequisite
No the corequisite of lesson.
Mode of Delivery
Face to Face
COURSE LEARNING OUTCOMES
1
The purpose of this course is to gain communication skills for tourism industry.
COURSE'S CONTRIBUTION TO PROGRAM
Data not found.
ECTS ALLOCATED BASED ON STUDENT WORKLOAD BY THE COURSE DESCRIPTION
Activities
Quantity
Duration (Hour)
Total Work Load (Hour)
Course Duration (14 weeks/theoric+practical)
14
3
42
Report / Project
1
62
62
Total Work Load
ECTS Credit of the Course
104
COURSE DETAILS
Select Year
All Years
2014-2015 Spring
2013-2014 Spring
Course Term
No
Instructors
Details
2014-2015 Spring
2
NACİ POLAT
Details
2013-2014 Spring
2
SVETLANA ÇAPAR
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Course Details
Course Code
Course Title
L+P Hour
Course Code
Language Of Instruction
Course Semester
THM 430
COMMUNICATION SKILLS II
2 + 1
2
Turkish
2014-2015 Spring
Course Coordinator
E-Mail
Phone Number
Course Location
Attendance
Prof. Dr. NACİ POLAT
nacip@pau.edu.tr
PAU A0207
%
Goals
The purpose of this course is to gain communication skills for tourism industry.
Content
Communication in writing Negotiation, Persuasion and Influence Difficult Communication Situations Understanding Others Better
Topics
Weeks
Topics
1
Choosing the Right Site
2
Planning Your Development
3
During Construction
4
Getting Open
5
Motivating the Operational Team
6
Satisfying Your Guests
7
Circle of Focus
8
Pazarlamada İletişim
9
Communication Training
10
Controlling the Assets
11
Seven Tips to Go
12
13
14
Materials
Materials are not specified.
Resources
Course Assessment
Assesment Methods
Percentage (%)
Assesment Methods Title
Final Exam
60
Final Exam
Midterm Exam
40
Midterm Exam
L+P:
Lecture and Practice
PQ:
Program Learning Outcomes
LO:
Course Learning Outcomes
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Home Page
About University
Name And Address
Acedemic Authorities
General Discription
Academic Calendar
General Admission Requirements
Recognition of Prior Learning
General Registration Procedures
ECTS Credit Allocation
Academic Guidance
Information For Students
Cost Of Living
Accommodation
Meals
Medical Facilities
Facilities for Special Needs Students
Insurance
Financial Support for Students
Student Affairs
Learning Facilities
International Programs
Language Courses
Internships
Sports Facilities and Leisure Activities
Student Associations
Practical Information for Mobile Students
Degree Programmes