1. FIRST CYCLE - BACHELOR'S DEGREE
  2. SCHOOL OF TOURISM AND HOSPITALITY MANAGEMENT
  3. HOSPITALITY MANAGEMENT DEPARTMENT
  4. 601 Hospitality Management
Course Information Course Learning Outcomes Course's Contribution To Program ECTS Workload Course Details
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COURSE INFORMATION
Course CodeCourse TitleL+P HourSemesterECTS
THM 301THE USE OF PACKED PROGRAMME IN HOSPITALITY MANAGEMENT - I2 + 15th Semester 

COURSE DESCRIPTION
Course Level Bachelor's Degree
Course Type Compulsory
Course Objective Main topics related to this course can be stated as follows: introduction to packed programmes in hospitality management, knowledge about the terms and concepts of packed programmes in hospitality management. .
Course Content Data base program, Front office programs, Individual Reservation, Check-in and Rooms Management Operations, Cashier Operations.
Prerequisites No the prerequisite of lesson.
Corequisite No the corequisite of lesson.
Mode of Delivery Face to Face

COURSE LEARNING OUTCOMES
1Understands the main concepts about packed programs used in hotel management.
2Learns the content of packed programs.
3Learns data based hotel programs.
4Applies individual reservation, check-in and room management operations.
5Understands cashier operations about departments.

COURSE'S CONTRIBUTION TO PROGRAM
PO 01PO 02PO 03PO 04PO 05PO 06PO 07PO 08PO 09PO 10PO 11PO 12PO 13PO 14
LO 00155555555555555
LO 00245454545454545
LO 00354545454545454
LO 00454545445454545
LO 00555555555555555
Sub Total2423242324232324232423242324
Contribution55555555555555

ECTS ALLOCATED BASED ON STUDENT WORKLOAD BY THE COURSE DESCRIPTION
ActivitiesQuantityDuration (Hour)Total Work Load (Hour)
Course Duration (14 weeks/theoric+practical)14342
Hours for off-the-classroom study (Pre-study, practice)14114
Assignments21020
Mid-terms11010
Final examination12020
Presentation / Seminar Preparation21020
Report / Project21530
Total Work Load

ECTS Credit of the Course





156
COURSE DETAILS
 Select Year   


 Course TermNoInstructors
Details 2018-2019 Fall1SERKAN BERTAN
Details 2017-2018 Fall1SERKAN BERTAN
Details 2016-2017 Fall1SERKAN BERTAN
Details 2015-2016 Fall1SERKAN BERTAN
Details 2014-2015 Fall1SERKAN BERTAN
Details 2013-2014 Fall1SERKAN BERTAN
Details 2012-2013 Fall1SERKAN BERTAN


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Course Details
Course Code Course Title L+P Hour Course Code Language Of Instruction Course Semester
THM 301 THE USE OF PACKED PROGRAMME IN HOSPITALITY MANAGEMENT - I 2 + 1 1 Turkish 2018-2019 Fall
Course Coordinator  E-Mail  Phone Number  Course Location Attendance
Prof. Dr. SERKAN BERTAN sbertan@pau.edu.tr Course location is not specified. %
Goals Main topics related to this course can be stated as follows: introduction to packed programmes in hospitality management, knowledge about the terms and concepts of packed programmes in hospitality management. .
Content Data base program, Front office programs, Individual Reservation, Check-in and Rooms Management Operations, Cashier Operations.
Topics
WeeksTopics
1 Hotel Management Systems
2 Packed programs
3 Profiles
4 Company and travel agent
5 New rezervation
6 Update rezervation
7 Waitlist
8 room plan
9 Front desk
10 Cashiering
11 Billings
12 Cashier functions
13 Housekeeping
14 Reports
Materials
Materials are not specified.
Resources
ResourcesResources Language
Sökmen, Alev. (2009). Konaklama İşletmelerinde Opera-PMS Otomasyon Programı, Detay Yayıncılık, Ankara.Türkçe
Course Assessment
Assesment MethodsPercentage (%)Assesment Methods Title
Final Exam60Final Exam
Midterm Exam40Midterm Exam
L+P: Lecture and Practice
PQ: Program Learning Outcomes
LO: Course Learning Outcomes