Weeks | Topics |
1 |
Defining and characterizing quality
|
2 |
Approaches to achieving, sustaining and improving quality
|
3 |
Systems approach
|
4 |
Process approaches
|
5 |
ISO 9001 certification
|
6 |
Establishing a quality management system
|
7 |
Documenting a quality management system
|
8 |
Requirements on management responsibility
|
9 |
Requirements on resource management
|
10 |
Requirements on product realization
|
11 |
Requirements on measurement, analysis and improvement
|
12 |
Health and safety management system
|
13 |
Environmental management system
|
14 |
Consumer products management system.
|