Weeks | Topics |
1 |
Introduction to Process Management
|
2 |
Process Concept
|
3 |
Classification and Hierarchy of Processes
|
4 |
Process Management concept in Quality Management Standards
|
5 |
Process Management Steps
|
6 |
Creating Process Flow Charts
|
7 |
Process Maps
|
8 |
Determination of Performance Criteria of Processes
|
9 |
Process Improvement Tools
|
10 |
Process Improvement Tools (continue)
|
11 |
Selection Methods of Processes to be Improved
|
12 |
Applied Process Creation Studies
|
13 |
Process Maturity and Patterns
|
14 |
|