1. SHORT CYCLE - ASSOCIATE'S DEGREE
  2. HONAZ VOCATIONAL SCHOOL
  3. SECRETARIAL AND OFFICE SERVICES DEPARTMENT
  4. 391 Office Management and Secretary
Course Information Course Learning Outcomes Course's Contribution To Program ECTS Workload Course Details
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COURSE INFORMATION
Course CodeCourse TitleL+P HourSemesterECTS
BYA 111PROTOCOL AND SOCIAL CONDUCT2 + 01st Semester3

COURSE DESCRIPTION
Course Level Associate's Degree
Course Type Elective
Course Objective This course being a model student and other employees on behalf of the Authority to represent the knowledge of the protocol to gain formal situations, in which this information to contact the appropriate place and time as the display and behavior of people and agencies trying to give skills to practice.
Course Content The definition and examine the historical development of the protocol, the protocol to implement social behavior, institutions and organizations to implement the protocol, the protocol to implement corporate events, to make personal care, clothing and accessories to choose
Prerequisites No the prerequisite of lesson.
Corequisite No the corequisite of lesson.
Mode of Delivery Face to Face

COURSE LEARNING OUTCOMES
1Apply the rules of the Protocol
2Manage personal image

COURSE'S CONTRIBUTION TO PROGRAM
PO 01PO 02PO 03PO 04PO 05PO 06PO 07PO 08PO 09PO 10PO 11PO 12PO 13PO 14PO 15PO 16PO 17PO 18PO 19PO 20
LO 001 13 2 43 111 1   1  
LO 002 13 2 43 111 1   1  
Sub Total 26 4 86 222 2   2  
Contribution01302043011101000100

ECTS ALLOCATED BASED ON STUDENT WORKLOAD BY THE COURSE DESCRIPTION
ActivitiesQuantityDuration (Hour)Total Work Load (Hour)
Course Duration (14 weeks/theoric+practical)14228
Final examination13030
Midterm12020
Total Work Load

ECTS Credit of the Course





78

3
COURSE DETAILS
 Select Year   


 Course TermNoInstructors
Details 2023-2024 Fall1AYTEKİN ÇERMİK


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Course Details
Course Code Course Title L+P Hour Course Code Language Of Instruction Course Semester
BYA 111 PROTOCOL AND SOCIAL CONDUCT 2 + 0 1 Turkish 2023-2024 Fall
Course Coordinator  E-Mail  Phone Number  Course Location Attendance
Lecturer AYTEKİN ÇERMİK acermik@pau.edu.tr HMYO A0013 %70
Goals This course being a model student and other employees on behalf of the Authority to represent the knowledge of the protocol to gain formal situations, in which this information to contact the appropriate place and time as the display and behavior of people and agencies trying to give skills to practice.
Content The definition and examine the historical development of the protocol, the protocol to implement social behavior, institutions and organizations to implement the protocol, the protocol to implement corporate events, to make personal care, clothing and accessories to choose
Topics
WeeksTopics
1 The meaning of protocol
2 The aim of protocol rules
3 The protocol rules at the cities
4 İmportance of protocol rules.
5 The importance of business, the effective relationship between manager and secretary.
6 Personality of a secretary, profesional specialized
7 Effective communication
8 The communication duty of secretary in the business environment
9 Dress of the secretary to comply with the protocol
10 Opening, in ceremony speaking protocol, protocol of flag
11 The duty of secretary in the meeting and travel arrangement
12 Protocol rules for the secretary in face to face and at telephone
13 Protocol rules for the secretary in the visiting, visitors and appointment
14 Protocol rules fort he secretary in meetings.
Materials
Materials are not specified.
Resources
Course Assessment
Assesment MethodsPercentage (%)Assesment Methods Title
Final Exam60Final Exam
Midterm Exam40Midterm Exam
L+P: Lecture and Practice
PQ: Program Learning Outcomes
LO: Course Learning Outcomes