PAÜ .:. Eğitim Öğretim Bilgi Sistemi

COURSE INFORMATION

Course Code	Course Title	L+P Hour	Semester	ECTS
CBUS 221	QUALITY MANAGEMENT SYSTEMS	2 + 0	3rd Semester	3

COURSE DESCRIPTION

Course Level	Associate's Degree
Course Type	Elective
Course Objective	This course aims at teaching the competencies to apply quality management systems.
Course Content	1 The concept of Quality 2 The concept of quality and standardization of Standard 3 Standard and standardization 4 The importance of the standard manufacturing and service sectors Management quality and standards of 5 Standards of quality and environmental standards in the 6 7 Environmental Standards 8 Quality management system models Strategic management of the quality management system models 9 10 Strategic management 11 to participate in management 12 Process management system 13 resource management system 14 EFQM Excellence Model
Prerequisites	No the prerequisite of lesson.
Corequisite	No the corequisite of lesson.
Mode of Delivery	Face to Face

COURSE LEARNING OUTCOMES

1	Create the basis of the quality management system.
2	Apply quality standards.

COURSE'S CONTRIBUTION TO PROGRAM

ECTS ALLOCATED BASED ON STUDENT WORKLOAD BY THE COURSE DESCRIPTION

Activities	Quantity	Duration (Hour)	Total Work Load (Hour)
Course Duration (14 weeks/theoric+practical)	14	2	28
Hours for off-the-classroom study (Pre-study, practice)	14	3	42
Mid-terms	1	4	4
Final examination	1	4	4
Total Work Load ECTS Credit of the Course			78 3

COURSE DETAILS

Select Year

	Course Term	No	Instructors
Details	2023-2024 Fall	1	SERKAN TAN

Course Details

Course Code	Course Title	L+P Hour	Course Code	Language Of Instruction	Course Semester
CBUS 221	QUALITY MANAGEMENT SYSTEMS	2 + 0	1	Turkish	2023-2024 Fall

Course Coordinator	E-Mail	Phone Number	Course Location	Attendance
Lecturer SERKAN TAN	stan@pau.edu.tr		ÇMYO A0005	%70

Goals		This course aims at teaching the competencies to apply quality management systems.
Content		1 The concept of Quality 2 The concept of quality and standardization of Standard 3 Standard and standardization 4 The importance of the standard manufacturing and service sectors Management quality and standards of 5 Standards of quality and environmental standards in the 6 7 Environmental Standards 8 Quality management system models Strategic management of the quality management system models 9 10 Strategic management 11 to participate in management 12 Process management system 13 resource management system 14 EFQM Excellence Model

Topics

Weeks	Topics
1	CONCEPT OF QUALITY
2	QUALITY POLICY
3	QUALITY CONTROL
4	QUALITY ASSURANCE
5	QUALITY IMPROVEMENT
6	QUALITY MANAGEMENT TECHNIQUES
7	PROCESS MANAGEMENT SYSTEM
8	EXAM WEEK
9	Standardization
10	CERTIFICATION
11	QUALITY AWARDS
12	STRATEGIC MANAGEMENT
13	STRATEGIC PLANNING
14	THE IMPORTANCE OF QUALITY OF SERVICE SECTOR

Materials

Materials are not specified.

Resources

Resources	Resources Language
TOPLAM KALİTE YÖNETİMİ VE KALİTE YÖNETİM SİSTEMİ STANDARTLARI-DR. SIDIKA PARLAK-EKİN YAYINEVİ	Türkçe
TOPLAM KALİTE YÖNETİMİ-PROF. DR. MUHSİN HALİS-SEÇKİN YAYINEVİ	Türkçe

Course Assessment

Assesment Methods	Percentage (%)	Assesment Methods Title
Final Exam	60	Final Exam
Midterm Exam	40	Midterm Exam

L+P: Lecture and Practice
PQ: Program Learning Outcomes
LO: Course Learning Outcomes

Prospective Student