PAÜ .:. Eğitim Öğretim Bilgi Sistemi

COURSE INFORMATION

Course Code	Course Title	L+P Hour	Semester	ECTS
ITSH 220	QUALITY MANAGEMENT SYSTEMS	2 + 0	4th Semester	2

COURSE DESCRIPTION

Course Level	Associate's Degree
Course Type	Elective
Course Objective	İt is aimed to gain the ability to apply quality management systems
Course Content	Quality concept, standart and standardization, importance of standarts in service sector, management standarts, enviroment standarts, quality management models, strategic management
Prerequisites	No the prerequisite of lesson.
Corequisite	No the corequisite of lesson.
Mode of Delivery	Face to Face

COURSE LEARNING OUTCOMES

1	preparing infrastructure of quality management system
2	Implies quality standarts

COURSE'S CONTRIBUTION TO PROGRAM

Data not found.

ECTS ALLOCATED BASED ON STUDENT WORKLOAD BY THE COURSE DESCRIPTION

Activities	Quantity	Duration (Hour)	Total Work Load (Hour)
Course Duration (14 weeks/theoric+practical)	14	2	28
Mid-terms	1	8	8
Final examination	1	16	16
Total Work Load ECTS Credit of the Course			52 2

COURSE DETAILS

Select Year

	Course Term	No	Instructors
Details	2014-2015 Spring	2	BEKİR AKYÜREK
Details	2013-2014 Spring	2	KAZİM GİRESON

Course Details

Course Code	Course Title	L+P Hour	Course Code	Language Of Instruction	Course Semester
ITSH 220	QUALITY MANAGEMENT SYSTEMS	2 + 0	2	Turkish	2014-2015 Spring

Course Coordinator	E-Mail	Phone Number	Course Location	Attendance
Lecturer BEKİR AKYÜREK	bakyurek@pau.edu.tr		Course location is not specified.	%60

Goals		İt is aimed to gain the ability to apply quality management systems
Content		Quality concept, standart and standardization, importance of standarts in service sector, management standarts, enviroment standarts, quality management models, strategic management

Topics

Weeks	Topics
1	The concept of quality
2	standards and standardization
3	The importance of manufacturing and service sector of the standard
4	The quality and standards of management
5	environmental standards
6	quality management system
7	models of quality management system
8	midterm
9	strategic management
10	strategic management process
11	participate in government
12	process management system
13	resource management system
14	EFQM Excellence Model

Materials

Materials are not specified.

Resources

Course Assessment

Assesment Methods	Percentage (%)	Assesment Methods Title
Final Exam	60	Final Exam
Midterm Exam	40	Midterm Exam

L+P: Lecture and Practice
PQ: Program Learning Outcomes
LO: Course Learning Outcomes

Prospective Student